Summary: The North America Website Manager at Riviera Travel will play a crucial role in enhancing the digital performance of a new platform aimed at the North American market. This fixed-term position focuses on optimizing the website to increase leads and sales conversion while collaborating with various teams to implement effective e-commerce strategies. The role requires a strong understanding of digital marketing and e-commerce best practices to support customer acquisition and retention. The successful candidate will also be responsible for content management and financial reporting related to the website's performance.

Key Responsibilities:

• Optimize and manage the North America website to improve leads and sales conversion.
• Collaborate with stakeholders to coordinate e-commerce marketing plans.
• Lead the e-commerce marketing strategy for the North America website.
• Deliver and update engaging content adhering to brand and SEO guidelines.
• Support product launches on the US website with relevant content and imagery.
• Develop an e-commerce trading calendar to meet seasonal trends.
• Create key landing pages, campaign promotions, and personalized customer experiences.
• Provide financial reporting and updates on site actions regularly.
• Work with the Digital and Analytics team to build dashboards for trading insights.
• Identify customer journey pain points and opportunities for improvements.
• Stay updated on industry trends and emerging e-commerce technologies.

Key Skills:

• Management experience in e-commerce trading and merchandising.
• Strong understanding of digital marketing principles and best practices.
• Excellent written English with attention to detail.
• Knowledge of the US market is preferable.
• Proficiency in web analytics tools like Google Analytics.
• Excellent analytical skills for data interpretation.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changes.
• Experience in digital channels including email marketing, SEO, and social media.
• Experience in the travel industry is advantageous.

Salary (Rate): 50000

City: Burton Upon Trent

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other