Summary: The role of Network Support Engineer Specialist involves providing on-site IT and network support for casual freelancing tasks. The engineer will handle L1 and L2 IT/networking issues, including desktop support and hardware installation, based on their availability. The position requires expertise in various IT infrastructure areas and a focus on customer service. The work is flexible, allowing support during weekdays and weekends as per the engineer's schedule.

Key Responsibilities:

• Provide on-site IT and network support for casual freelancing tasks.
• Handle L1 and L2 IT/networking issues, including desktop support and hardware installation.
• Assist with server/rack components and provide console access to routers, switches, and firewalls.
• Manage tickets dispatched according to the engineer's area and availability.

Key Skills:

• Expertise in System Desktop Administration and Customer Service.
• Incident/Change/Release management experience.
• Support for various third-party applications on Windows Platforms.
• Professionally trained and certified in IT Infrastructure Library and Windows Server Administration.
• Basic understanding of DHCP, DNS, IP addressing, and wireless LAN issues.
• Technical troubleshooting experience with iOS, Android, Windows, and Blackberry devices.

Salary (Rate): undetermined

City: Bexhill

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT