Summary: The role of an Onsite IT & Network Support Engineer/Technician involves providing L1 and L2 IT and networking support for casual freelancing tasks in the Belfast Metropolitan Area. The position requires expertise in desktop support, hardware installation, and technical troubleshooting, with flexibility in working hours based on availability. Candidates will assist with various IT-related tasks, including server and network equipment support.

Key Responsibilities:

• Provide on-site IT and networking support for casual freelancing tasks.
• Handle L1 and L2 IT support tasks, including desktop support and hardware installation/replacement.
• Assist with server and network equipment, including routers, switches, and firewalls.
• Manage tickets dispatched according to area and availability.
• Support various third-party applications on Windows platforms.
• Perform technical troubleshooting for different operating systems.

Key Skills:

• Expertise in System Desktop Administration and Customer Service.
• Incident/Change/Release management experience.
• Certification in IT Infrastructure Library and Windows Server Administration.
• Basic understanding of DHCP, DNS, IP addressing, and wireless LAN issues.
• Technical troubleshooting skills with iOS, Android, Windows, and Blackberry devices.

Salary (Rate): undetermined

City: Belfast Metropolitan Area

Country: undetermined

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT