Network Security Operations Engineer

Role Overview

We are looking for a Network Security Operations Engineer to support enterprise network security operations within a highly regulated environment.

You will manage firewall operations, security incidents, policy exceptions, compliance, and governance while ensuring alignment with ITIL processes and regulatory requirements.

Key Responsibilities

• Provide day-to-day operational support for enterprise network security and firewall environments.
• Manage firewall requests, policy changes, exceptions, and security incidents.
• Ensure firewall activities comply with security policies, risk assessments, and approval processes.
• Support firewall governance, compliance, audits, and regulatory requirements.
• Manage security changes through established Change Management processes.
• Work across ITIL Incident, Problem, Change, and Service Management processes.
• Identify outdated or non-compliant firewall rules and support risk remediation.
• Maintain accurate operational, security, and audit documentation.
• Collaborate with Network, Security, Infrastructure, Application, Compliance, and Service Management teams.

Essential Skills & Experience

• Strong experience in enterprise network security operations and firewall management.
• Experience with firewall requests, policy administration, exceptions, and compliance.
• Strong understanding of ITIL Incident, Problem, Change, and Service Management.
• Experience working in regulated or highly controlled environments.
• Good understanding of security controls, risk assessment, governance, and audit requirements.
• Strong stakeholder management, communication, analytical, and problem-solving skills.

Desirable

• Experience with AlgoSec or equivalent firewall policy management platforms.
• Knowledge of Zero Trust, ZTNA, SASE, SSE, network segmentation, and SDN.
• Financial services/banking or other highly regulated industry experience.
• Knowledge of PCI-DSS, ISO 27001, NIST CSF, and CIS Controls.
• Experience supporting cloud migration, hybrid networking, and network security transformation.
• Security certifications such as CISSP, CCNP/CCIE Security, PCNSE, CCSP, AZ-500 or AWS Security Specialty.