Network Operations Officer (Street Works Inspector)

Key Responsibilities

• Inspect road and pavement works undertaken by utility companies and contractors.
• Ensure compliance with the New Roads and Street Works Act (NRSWA), Traffic Management Act and local authority requirements.
• Monitor site safety, including traffic management arrangements, signage, barriers and pedestrian routes.
• Assess reinstatements to ensure highways and footways have been restored to the required standards.
• Identify and record defects, non-compliance issues and carry out enforcement activities where necessary.
• Investigate complaints relating to roadworks, traffic management and highway occupation.
• Liaise effectively with utility companies, contractors, highways teams and members of the public.
• Use GIS systems, street works management software and inspection tools to record findings and manage permits.
• Monitor compliance with permit conditions and approved traffic management proposals.
• Escalate non-compliance issues and support enforcement action, including Fixed Penalty Notices, in accordance with NRSWA and permit scheme requirements.
• Assist with the assessment and approval of: Temporary Traffic Regulation Orders (TTROs), Temporary Traffic Notices (TTNs), Road closures, Special events and filming activities.
• Support the coordination of major highway, utility and infrastructure projects.
• Undertake any other duties appropriate to the level of the role.

Essential Skills & Experience

• Strong knowledge of highway and street works legislation.
• Understanding of health and safety requirements relating to highway works.
• Experience identifying defects and assessing reinstatement quality.
• Excellent communication and stakeholder management skills.
• Ability to work independently and make sound decisions on site.
• Strong report-writing and IT skills.
• Experience working within highways, civil engineering, utilities or local government environments.
• Knowledge of permit schemes and highway regulations.
• Comfortable working outdoors in all weather conditions.

Essential Qualifications

• NRSWA Street Works Supervisor Accreditation.
• Lantra Sector 12D qualification.
• Highway inspection experience.
• Full UK Driving Licence.