Network Engineer
Posted 1 week ago by E-Solutions
Negotiable
Undetermined
Undetermined
Wales, United Kingdom
Summary: The Network Engineer role focuses on implementing and supporting security solutions to meet corporate requirements, configuring and troubleshooting network firewalls, and collaborating with various teams to deliver network security services. The position also involves managing firewall systems, analyzing security challenges, and maintaining security systems through regular updates and communication with stakeholders. Additionally, the role emphasizes automation opportunities and adherence to quality standards in service delivery.
Key Responsibilities:
- Implement and support security solutions that meet corporate security requirements.
- Configure and troubleshoot network firewalls to ensure optimal network security.
- Work closely with Security team partners, Business Relationship Managers, Field IT leadership, and managed service suppliers.
- Drive and develop automation opportunities for the management of security infrastructure.
- Manage and maintain firewall systems for optimal performance and security.
- Analyze and provide creative solutions for operational security challenges.
- Apply system patches and perform periodic maintenance tasks on security systems.
- Create and maintain standard operating procedures for security solution implementations.
- Regularly communicate progress to company leadership and program stakeholders.
- Attend weekly teleconferences and meetings related to the changing security environment.
- Design and administer Zero Trust Network Policy across multiple platforms.
- Adhere to quality standards, regulatory requirements, and company policies.
- Ensure positive customer experience and CSAT through effective resolution of issues.
- Independently resolve tickets and meet agreed SLA for ticket volume and time.
- Provide support for on-call escalations and incident management.
- Engage in value-adding activities such as knowledge base management and training.
Key Skills:
- Experience in network security solutions and firewall management.
- Strong troubleshooting skills for network firewalls.
- Ability to collaborate with cross-functional teams.
- Knowledge of automation in security infrastructure management.
- Proficiency in applying system patches and performing maintenance tasks.
- Strong communication skills for stakeholder engagement.
- Understanding of Zero Trust Network Policy design and administration.
- Experience in customer service and issue resolution.
- Ability to manage and resolve tickets independently.
- Experience in incident and problem management.
- Skills in knowledge base management and training.
Salary (Rate): undetermined
City: Wales
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Implement and support security solutions that meet corporate security requirements.
Configure and troubleshoot network firewalls to ensure optimal network security.
Work closely with Security team partners/Business Relationship Managers, Field IT leadership and managed service suppliers to ensure successful identification and timely delivery of network security services to the business.
Drive and develop automation opportunities for the management of security infrastructure
Manage and maintain our firewall systems to ensure optimal performance and security.
Analyze and proactively come up with creative solutions for operational needs that present security challenges.
Manage and maintain security systems by applying system patches and other periodic maintenance tasks.
Create and maintain standard operating procedures and guides for new and/or existing security solution implementations.
Regularly communicate progress to company leadership and program stakeholders
Attend weekly teleconferences, meetings, and participates in working groups, as related to constant changing security environment.
Zero Trust Network Policy (Micro Firewall & Network Security rule design and administration across multiple platforms
(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives. Skill (Primary) DWP-UCC-Network Advance Services