Summary: The Network Engineer role at Whitehall Resources involves working with a key client in London, focusing on hands-on skills with various network technologies including Paloalto Firewalls, SD-WAN, and wireless infrastructure. The position requires participation in critical issue resolution, maintenance of operational documentation, and collaboration with cross-functional teams to enhance network stability and performance. The role also includes responsibilities for troubleshooting, managing network structures, and providing 24/7 support coverage.

Key Responsibilities:

• Hands-on skills in Paloalto Firewalls, SD-WAN (Silverpeak), and Aruba & Ruckus wireless infrastructure.
• Participate in war rooms for critical site issues.
• Create and maintain run books and SOPs for operational needs.
• Handle all L2/L3 problem tickets and manage network structure of regional sites.
• Fault-finding, analysis, and logging of performance exceptions.
• Provide input on improving network stability, security, efficiency, and scalability.
• Fine-tune and configure various network infrastructure.
• Maintain access control and data integrity.
• Physically visit sites to troubleshoot issues and coordinate with offshore teams.
• Participate in a 24/7 global coverage plan, including weekend on-call and holiday coverage.
• Diagnose complex network problems and maintain network stability by upgrading infrastructure.
• Collaborate with Network and Security Architects, Server and Platform Engineers, and Data Center Operations.
• Maintain switch, router, and other hardware support.

Key Skills:

• Hands-on experience with Paloalto Firewalls.
• Experience with SD-WAN technologies, specifically Silverpeak.
• Knowledge of Aruba and Ruckus wireless infrastructure.
• Strong troubleshooting and problem-solving skills.
• Ability to create operational documentation and SOPs.
• Experience in managing L2/L3 network issues.
• Understanding of network performance monitoring and fault analysis.
• Ability to work in a 24/7 support environment.
• Collaboration skills with cross-functional teams.
• Experience in maintaining network hardware and infrastructure.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT