Network Engineer II
Posted 3 days ago by Kforce Technology Staffing
Negotiable
Inside
Hybrid
Remote or Ramsey, New Jersey
Summary: The Network Engineer II role at Kforce involves providing advanced technical support and mentorship in networking and related technologies. The position requires effective communication with clients and collaboration with team members to ensure high-quality service delivery. The engineer will also be responsible for project implementation and maintaining documentation. A strong background in networking, cloud technology, and cybersecurity is essential for success in this role.
Key Responsibilities:
- Acts as escalation resource for Systems Administrators and Systems Engineer I
- Provides quality service and support to clients, including analysis, consultation, design, and implementation
- Follows internal processes for handling requests and updating clients
- Updates client documentation to ensure current information
- Communicates effectively with clients and internal team members
- Collaborates with peers for timely resolution of issues
- Listens to client requests to exceed service expectations
- Participates in learning opportunities and applies knowledge to improve customer experience
- Mentors System Administrators and System Engineers
- Completes projects and tasks as assigned by management
- Implements client projects using prior technical experience
Key Skills:
- High School diploma/GED or equivalent; Bachelor's degree preferred
- Ability to achieve 1-2 technical certifications a year
- 5-7 years of relevant technical and customer service experience
- Two or more desired certifications such as Azure Network Engineering Associate, Cisco CCNA, or CompTIA Security+
- Ability to coordinate and gain trust of stakeholders
- Able to work under pressure in time-critical situations
- Demonstrates creative thinking and strong problem-solving skills
- Handles technical issues independently and escalates as needed
- Initiates knowledge publication and serves as a knowledge approver
- Advanced knowledge of networking technologies and protocols
Salary (Rate): £39.00 hourly
City: Ramsey
Country: United States
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
RESPONSIBILITIES:
Kforce has a client in Ramsey, NJ that is seeking a Network Engineer II.
Responsibilities:
* Acts as escalation resource for Systems Administrators and Systems Engineer I
* Provides quality service and support to our valued clients. including analysis, consultation, design, and implementation
* Follows internal process for handling requests, updating clients, and other administrative tasks
* Update client -Guidebooks- documentation to ensure up to date information
* Communicates effectively with clients and internal team members
* Collaborates with peers to ensure timely resolution is achieved
* Listens and seeks to fully understand client requests to exceed expectations of service
* Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience
* Mentors All Covered System Administrators and System Engineers by providing answers and assistance with complex technologies
* Completes projects and tasks as assigned by management
* Implement client projects by drawing upon a variety of prior technical experience
Provides advanced knowledge of subject matter pertaining to one or more technology pillars:
* Networking - Required
* Cloud technology
* Servers
* Cybersecurity
* Endpoint Manager deployment and maintenance
REQUIREMENTS:
* High School diploma/GED or equivalent; Bachelor's degree preferred
* Certification list and requirements are subject to annually based on technology trends and business needs - this client does not provide training and reimbursement for certification achievement
* Ability to achieve 1-2 technical certifications a year (including renewals)
* 5-7 years of relevant technical and customer service experience in systems design, analysis, implementation, and support for current technologies
Two (2) or more of the following (or approved similar) certifications are highly desired:
* Azure Network Engineering Associate
* Azure Security Engineer Associate
* VCP - VMWare Certificated Professional
* Cisco CCNA
* Cisco CCNP
* Fortinet NSE4/FCP or higher
* CompTIA Security+
* Certified Information Systems Security Professional (CISSP)
* Ability to coordinate, work with, and gain the trust of business stakeholders and technical resources
* Able to work under pressure in time critical situations
* Demonstrates creative thinking and strong problem-solving instinct
* Performs work and solves problems independently and with limited supervision
* Handles technical issues and problems, escalates appropriately to solve difficult challenges
* Initiates knowledge publication and serves as a knowledge approver in their area of expertise
Possesses and demonstrates advanced knowledge of the following technologies:
* Supporting firewalls, switches, and security functionality.
* Network routing protocols such as OSPF, BGP, EIGRP
* LAN protocols like Spanning Tree, VLAN trunking protocols, QOS
* Common TCP/IP services including HTTP, FTP, DNS, SNMP, NTP and DHCP
* Current Cloud services and technologies including Citrix, Virtualization, RDP, etc .
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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