Network Business Analyst
Posted 1 week ago by Experis
£527 Per day
Inside
Hybrid
Knutsford, Cheshire
Summary: The Network Business Analyst role involves bridging business objectives with technical changes, focusing on requirements gathering, process mapping, and ensuring compliance with regulatory obligations. The position requires strong analytical skills to document user journeys and facilitate stakeholder engagement while maintaining traceability to controls. The analyst will also be responsible for quantifying risk reduction and improving service processes. This hybrid role is based in Knutsford, Cheshire, with a significant emphasis on collaboration and reporting.
Key Responsibilities:
- Elicit and document user journeys, process maps, and control requirements; maintain traceability to NIST CSF categories and regulatory obligations.
- Write clear user stories with measurable acceptance criteria; orchestrate UAT and evidence packs.
- Map as-is/to-be across incident, problem, change, and vulnerability management; support CAB documentation and communication.
- Quantify risk reduction, SLA improvements, and user impact; maintain dashboards for stakeholders.
Key Skills:
- 5+ years' BA experience in FSI/network/security programmes.
- Proficient with ITIL practices and ServiceNow workflows.
- Strong data literacy and stakeholder facilitation skills.
- Able to turn qualitative risk into measurable outcomes.
- Preferred certifications: BCS BA; ITIL 4 Foundation; vendor fundamentals (e.g., Cisco/Zscaler/Fortinet/Splunk).
Salary (Rate): £527/day
City: Knutsford
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Network Business Analyst
Location: Hybrid 60% office-40% Knutsford
Duration: 18/12/2026
Rate to SSC (including supplier charge): £527
MUST BE PAYE THROUGH UMBRELLA
Role Description: Bridge business/risk objectives and technical change. Capture requirements, map them to controls, maintain traceability and prove value delivered by remediation.
Responsibilities
- Requirements & analysis: elicit and document user journeys, process maps and control requirements; maintain traceability to NIST CSF categories and regulatory obligations.
- Story writing and acceptance: write clear user stories with measurable acceptance criteria; orchestrate UAT and evidence packs.
- Service process alignment: map as?is/to?be across incident, problem, change and vulnerability management; support CAB documentation and communication.
- Benefits and reporting: quantify risk reduction, SLA improvements and user impact; maintain dashboards for stakeholders.
Must?Have Skills & Experience
- 5+ years' BA experience in FSI/network/security programmes; proficient with ITIL practices and ServiceNow workflows.
- Strong data literacy and stakeholder facilitation; able to turn qualitative risk into measurable outcomes.
Preferred Certifications
- BCS BA; ITIL 4 Foundation; vendor fundamentals (e.g., Cisco/Zscaler/Fortinet/Splunk) desirable.
KPIs
- Requirements?to?controls traceability coverage; cycle time from story ready ? accepted; % first?time pass; measurable benefit realisation.