Summary: The Network Architect role is a contract position based in London, requiring hands-on expertise in managing and troubleshooting network infrastructure, specifically with Palo Alto Firewalls, SD-WAN Silver Peak, and Aruba/Ruckus Wireless. The position involves ensuring network stability and security while participating in a 24/7 global coverage plan. The role is classified as inside IR35 and requires a hybrid working arrangement. Candidates should possess strong problem-solving skills and experience in a dynamic technical environment.

Key Responsibilities:

• Manage and resolve L2/L3 network issues across regional sites.
• Perform fault-finding analysis and log performance exceptions.
• Participate in war rooms for critical site issues.
• Ensure best practices for system and service management across environments.
• Hands-on management of Palo Alto Firewalls, SD-WAN Silver Peak, and Aruba/Ruckus Wireless Infrastructure.
• Maintain Switches, Routers, and other network hardware.
• Fine-tune and configure network infrastructure for improved performance and scalability.
• Maintain access control and data integrity.
• Ensure compliance with security protocols and SLA agreements.
• Work closely with Network & Security Architects, Server & Platform Engineers, and Data Center Operations.
• Coordinate with offshore teams and service providers to resolve ISP-related issues.
• Handle escalation issues and prioritize tasks based on severity and customer impact.
• Create and maintain run books and SOPs for repeatable tasks.
• Prepare shift rosters and review IPCR tickets to ensure up-to-date records.
• Provide insights on network stability improvements and optimization strategies.

Key Skills:

• Palo Alto Firewalls - Hands-on experience managing and troubleshooting.
• SD-WAN Silver Peak - Configuration and maintenance expertise.
• Aruba/Ruckus Wireless Infrastructure - Strong wireless networking skills.
• HP DC/Branch Routers & Switches - Deployment and troubleshooting experience.
• Scripting - Proficiency in Shell, PowerShell, or Python.
• AWS & Azure Infrastructure Services - Familiarity with cloud networking environments.

Salary (Rate): £420

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT