.NET Full Stack Support Engineer

.NET Full Stack Support Engineer

Posted 1 week ago by PURVIEW

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Negotiable
Undetermined
Hybrid
London Area, United Kingdom
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.NET Framework Active Server Pages (ASP) ASP.NET Automation C# (Programming Language) Cloud Computing Cloud Operations Cloud Technology Equity and Debt File Servers Full Stack Development React.js Risk Mitigation Root Cause Analysis SQL (Programming Language) Technical Debt

Summary: The role of Support Lead / L3 Lead Engineer involves providing technical ownership and leadership for production support across various platforms, including Time Gate and Templa. The position requires managing escalations for incidents, overseeing code changes, and mentoring offshore engineers. The role is contract-based and operates in a hybrid working arrangement, requiring in-office presence 2-3 days a week. The ideal candidate should have extensive experience in engineering and production support, particularly in customer-facing systems.

Key Responsibilities:

  • Own end-to-end L3 technical delivery across all products
  • Act as final escalation point for P1/P2 incidents
  • Lead root cause analysis and permanent fixes
  • Review and approve complex code changes and hotfixes
  • Oversee releases and provide technical go/no-go decisions
  • Guide migration-related fixes and parity gap remediation
  • Drive knowledge transfer and reduce key-person dependencies
  • Mentor offshore engineers and ensure engineering standards
  • Identify technical debt and automation opportunities

Key Skills:

  • Strong .NET / ASP.NET / C#, React
  • SQL Server performance tuning
  • Azure (Functions, Service Bus, cloud ops)
  • Legacy modernization exposure
  • Incident command & production troubleshooting
  • DevOps / CI-CD understanding
  • 10–12+ years engineering experience
  • 5+ years in production support or L3 ownership
  • Experience supporting customer-facing enterprise systems

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role: Support Lead / L3 Lead Engineer

Location: London, UK

Job Type: Contract

Hybrid 2-3 days a week from office

Note: No Sponsorship Required:

Support Full Stack Lead (.NET, REACT and SQL)

Role Purpose

Provide technical ownership and escalation leadership across Time Gate, Time Gate Plus, and Templa platforms, ensuring stable production support, risk mitigation, and architectural continuity.

Key Responsibilities

  • Own end-to-end L3 technical delivery across all products
  • Act as final escalation point for P1/P2 incidents
  • Lead root cause analysis and permanent fixes
  • Review and approve complex code changes and hotfixes
  • Oversee releases and provide technical go/no-go decisions
  • Guide migration-related fixes and parity gap remediation
  • Drive knowledge transfer and reduce key-person dependencies
  • Mentor offshore engineers and ensure engineering standards
  • Identify technical debt and automation opportunities

Required Skills

  • Strong .NET / ASP.NET / C#, React
  • SQL Server performance tuning
  • Azure (Functions, Service Bus, cloud ops)
  • Legacy modernization exposure
  • Incident command & production troubleshooting
  • DevOps / CI-CD understanding
  • Experience 10–12+ years engineering
  • 5+ years in production support or L3 ownership
  • Experience supporting customer-facing enterprise systems
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