Neighbourhood Team Leader

Summary: The Neighbourhood Team Leader role involves leading a team of Neighbourhood Officers within a Housing Association to enhance community impact. The position focuses on team development, service delivery, and performance management, particularly in light of new tenancy management initiatives. This is a full-time position based in Coventry, requiring strong leadership and problem-solving skills. The role is pivotal in addressing tenancy management issues and ensuring effective collaboration with various agencies.

Key Responsibilities:

• Manage and support a team of Neighbourhood Officers, ensuring their wellbeing and providing guidance.
• Oversee tenancy management and address estate issues, including handling Anti-Social Behaviour and sensitive safeguarding matters.
• Engage in multi-agency work to resolve issues and review regular block and estate inspections.
• Manage new build properties concerning all tenancy management issues and conduct tenancy reviews.
• Develop and monitor performance data to ensure optimal team performance.

Key Skills:

• Experience with Active H.
• Proven management experience in a similar housing-based role.
• Current clean driving licence and access to a car.
• Ability to adapt positively to change, demonstrate resilience in challenging situations, and handle conflict effectively.
• Highly self-motivated, able to act with integrity, and show drive and enthusiasm.

Salary (Rate): £52,791

City: Coventry

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other