Neighbourhood Housing Officer

Neighbourhood Housing Officer

Posted 1 week ago by Ackerman Pierce Ltd

£26 Per hour
Undetermined
Undetermined
Camden, London

Summary: The Neighbourhood Officer role involves managing a designated patch, focusing on tenancy management and addressing anti-social behaviour cases. The position requires an experienced candidate who can handle pressure and manage their own caseload effectively. The team is supportive and aims to foster success among its members while dealing with various estate-related issues. This is an exciting opportunity to join a growing team within a Local Authority or Housing Association context.

Key Responsibilities:

  • Manage a busy patch of properties regarding tenancy management and estate-related issues.
  • Handle high and low-level anti-social behaviour cases.
  • Investigate nuisance and anti-social behaviour incidents.
  • Develop estate action plans with external groups and attend evening meetings as required.
  • Cover reception duty on a rota basis when necessary.
  • Act as the main contact for estate maintenance, providing advice and writing reports on all issues.

Key Skills:

  • Experience in tenancy and estate management.
  • Recent experience working within a Local Authority or Housing Association.
  • Ability to manage anti-social behaviour cases effectively.
  • Strong report writing skills.
  • Good under pressure and capable of managing a caseload.

Salary (Rate): £26/hour

City: Camden

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: Other

Detailed Description From Employer:

Are you an experienced Neighbourhood Officer looking for your next role? My client is currently looking for an enthusiastic Neighbourhood Officer to join their team to successfully manage their designated patch. The Officer will be good under pressure and managing own caseload. The manager is keen to support Officers as they understand the pressures of the role.The team are looking for an experienced candidate that will hit the ground running bringing success amongst knowledgeable peers. The Officer must have experience working closely with Anti-social behaviour cases and writing up on all cases. An exciting opportunity to join an expanding team! What are they looking for?

  • Experience managing a busy patch of properties regarding tenancy management and estate related issues.
  • Recent experience working within a Local Authority or Housing Association
  • Experience managing high and Low level Anti-Social Behaviour cases

What we want from you

  • Tenancy and estate management, investigating nuisance and anti-social behaviour
  • Responsible for developing estate action plans with external groups and also attend evening meetings when required.
  • The role will include covering reception duty on a rota basis as and when required.
  • Main contact for estate maintenance, offering advice, writing up reports on all issues.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.