Neighbourhood Housing Manager

Summary: The Neighbourhood Housing Manager will oversee a proactive Housing and Neighbourhood Management Service, ensuring accessibility and adaptability in service delivery. This role involves leading a team to implement landlord strategies and enhance tenancy and estate management through effective procedures. The manager is expected to foster a dynamic culture while addressing challenging situations with innovative solutions.

Key Responsibilities:

• To be accessible to customers and colleagues in delivering the service and adaptable where required to react to challenging situations.
• To lead members of the Neighbourhood Team to deliver the landlord strategy and to deliver an efficient, effective and customer focussed neighbourhood and maintenance management service.
• To work with the Head of Housing to enable the provision of a good tenancy and estate management service by developing and implementing robust procedures and processes.
• Demonstrate through behaviours a dynamic and innovative ‘can do’ culture.

Key Skills:

• Knowledge and experience of the housing sector.
• Educated to degree level or extensive experience in housing, management or transferrable skills.
• Highly developed communication skills.
• Experience of challenging and emotive situations and applying empathy.
• Problem solving skills, working under pressure, balancing competing priorities, and being innovative.
• The ability to motivate individuals and teams.
• Ability to collate relevant information and present through the appropriate channels.

Salary (Rate): £29.26

City: Andover

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Other