National Contracts Coordinator
Posted 7 days ago by SSE plc
£39,400 Per year
Undetermined
Hybrid
London, England, United Kingdom
Summary: The National Contracts Coordinator role at SSE involves facilitating transactions with facilities management companies and managing contracts and customer relationships. The position requires collaboration with internal stakeholders to support technical, sales, and operational functions while ensuring compliance with agreed terms of business. The role is pivotal in enhancing supplier relationships and driving growth through negotiation of services and incentives. This position is based in one of SSE's offices or depots across the UK, with a flexible working approach.
Key Responsibilities:
- Enable SSE to transact nationally with facilities management companies.
- Ensure SSE is set up as a supplier with agreed terms of business and payment terms.
- Identify key stakeholders for demand generation and contract renewal activities.
- Manage multiple contracts and customer relationships simultaneously.
- Act as the first point of contact for issue escalation and inquiries.
- Negotiate additional services, day rates, and rebates to incentivize growth.
Key Skills:
- Experience in a customer-facing role, particularly in Sales or Account Management.
- Understanding of Building Energy Systems, BMS & controls, and the mechanical & electrical industry.
- Experience dealing with procurement teams within facilities management.
- Proactive and articulate with a professional telephone manner.
Salary (Rate): £39,400 yearly
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About The Role
Base Location: Flexible UK | We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however need your base 'home' location to be one of our SSE offices or depots around the UK including London, Birmingham, Manchester, Leeds or Gateshead
Salary: £26,200 - £39,400 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time | Flexible First options available
The National Contracts Co-ordinator reports into the National Contracts Sales Director and is a key and valued member of the National Contracts business unit within SSE Smart Buildings.
You will Enable SSE to transact nationally with facilities management companies. Ensure we are set up on their system as a supplier with agreed terms of business, payment terms and communication channels. Identify key stakeholders to enable demand generation activities, and renegotiation and renewal of agreements. Manage a number of contracts and customers at any one time, also working closely with internal stakeholders supporting technical, sales and operational functions. Act as a first point of contact for issue escalation and enquiries, to further enhance our relationship to achieve preferred and strategic supplier status by negotiating additional services, day rates and rebates to incentivise growth.
You have Experience in a customer facing role, within a Sales or Account Management role. Understanding some of the basic concepts of Building Energy Systems, BMS & controls, construction or mechanical & electrical industry applicable to facilities management. Experience of dealing with procurement teams within facilities management would be highly beneficial. Proactive and articulate with a polite and professional telephone manner.
About Our Business
SSE Smart Buildings are one of the largest BEMS suppliers in the UK – a top 3 Honeywell Trend Technology Partner, and the first Siemens Master Partner. We love being a market leader and topping out some outstanding projects to the very highest of standards - on time and within budget! Working alongside our colleagues in SSE we provide some of the most critical building control and energy generation services required by a Zero Carbon world – enabling commercial and public sector customers to achieve their sustainability targets. In addition to building control technologies, our smart energy infrastructure solutions include solar PV, battery storage, heat networks, and electric vehicle charging infrastructure.
At SSE, you can count on job security and financial stability and we take pride in being a national company with regional offices spread across the country. While we operate on a large scale, we believe in maintaining a close-knit, family-like atmosphere within our teams. Our regional offices allow us to provide local work opportunities, minimizing the need for extensive travel. We value the sense of community and collaboration that comes from working closely with colleagues in the region, making SSE a place where you can build meaningful connections and enjoy a better work-life balance.
What's in it for you?
We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.
What happens now?
All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Tristan on Tristan.Holdsworth@sse.com / 01738 344073.
Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.