Mystery Shopper for Hotels
Posted 2 weeks ago by Guest Delight International | GDI
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The role of a Mystery Shopper for Hotels at Guest Delight International (GDI) involves evaluating hotel services to provide actionable insights for client corporations. Candidates will perform mystery shopping assignments, focusing on customer service quality and reporting findings. Successful applicants must demonstrate attention to detail and strong written communication skills. This position offers flexible opportunities to earn additional income while contributing to service improvement in the hospitality sector.
Key Responsibilities:
- Evaluate various areas of the hotel during mystery shopping assignments.
- Complete detailed online reports highlighting strengths and areas for improvement.
- Meet deadlines and follow detailed instructions for each assignment.
- Provide fact-based reports to assist clients in enhancing customer service.
Key Skills:
- Good written communication skills.
- Strong attention to detail.
- Full internet access (at home or at work).
- Background in the hotel industry.
Salary (Rate): undetermined
City: London Area
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Guest Delight International (GDI) provides mystery shopper jobs in order to help us represent some of the world's finest corporations, including leading hospitality names. In order to continually provide a fresh perspective for our clients, GDI screens each mystery shopper job application on an ongoing basis.
Become a Mystery Shopper
Mystery Shoppers: Performing mystery shops is a great way for you to make additional income while helping companies enhance their level of customer service. GDI offers many mystery shop assignments each month across more than a dozen hotels. GDI seeks individuals with a keen eye, who are extremely conscientious and responsible in honoring their commitments. Successful GDI mystery shoppers will be able to meet deadlines, follow detailed instructions, and write fact-based reports to provide our clients with actionable data.
Minimum, Mystery Shopper and Exit Interviewer Criteria
- Must have good written communication skills
- Must be able to focus on details
- Must have full internet access (at home or at work)
- Must have a hotel background
Role Responsibilities
You need to evaluate all the areas of the hotel. Once the audit is completed, you will need to complete a detailed report online. The report will highlight strengths and opportunities for improvement
If you are interested in applying for consideration as a mystery shopper for our client and meet the following criteria, please apply online to this post