Multi-Skilled Plumber (Non-Urgent) 12m FTC

Join Our Growing Property Services Team at Paradigm Housing Group

Due to significant growth and recent large property acquisition, we’re excited to announce two newly created 12-month fixed-term contracts within our Direct Labour Operation (DLO). We’re looking for experienced, multi-skilled plumbers who are passionate about delivering high-quality work and exceptional customer service. This is your opportunity to be part of a forward-thinking, values-driven housing provider that puts people first, both our customers and our employees.

What You’ll Do

• Carry out a variety of plumbing and general maintenance tasks to a high standard, aiming for first-time fixes.
• Multi-Trade experience, including Carpentry/Kitchen/Bathroom fitter experience is preferred.
• Represent Paradigm professionally in customers’ homes, ensuring a respectful and courteous approach.
• Adhere to all health and safety regulations, reporting any concerns promptly.
• Manage van stock efficiently and minimise material waste.
• Complete all required documentation accurately and on time.
• Support apprentices and team members with guidance and mentoring.
• Participate in our on-call rota to provide essential out-of-hours support (not essential)

What You’ll Bring

• Relevant trade qualifications (City & Guilds Part 1 & 2, NVQ Level 2 in Plumbing and Carpentry or equivalent experience).
• Proven experience as a plumber, with additional skills in carpentry, ideally including kitchen and bathroom fitting, door hanging, and general woodwork repairs.
• A full UK driving licence (preferably clean).
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively under pressure.
• A sound understanding of health and safety practices.

What We Offer

• A fully equipped van and fuel card.
• Workwear and tools provided.
• Electronic tablet for efficient job management.
• A supportive team environment and opportunities for development.
• Excellent employment benefits (full package found below)

Ready to Apply?

For full details, including the job description and person specification, please refer to the attachment at the bottom of this page. As part of our application process, we ask that you use to personal statement/cover letter section to detail how your experience relates to the role. Please note: We may close this vacancy early if we identify suitable candidates before the advertised closing date.

About Us

We are Paradigm Housing Group. We manage more than 17,000 homes across the South East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford. As a charity, the money we make goes into building new homes and providing an excellent service for residents. We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong.

We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.

Our Benefits

• Holidays – 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.
• Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate.
• Car leasing scheme.
• Annual bonus potential.
• 1 paid professional subscription per year.
• Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.
• Health cash plan – worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.
• Hybrid working for many roles.
• Up to three paid Giving Back (volunteer) Days a year.
• Modern collaborative offices, with free parking and charging points for electric vehicles.
• Opportunities for career development and progression.
• Social events such as quiz nights, Christmas Party, Summer BBQ.

Our Vision

• We provide excellent services to customers. And build new homes to help more people.
• We make sure our homes are safe and sustainable. And strive to do more by making the most of our resources.

Working For Us

Our Values

• Safer Together The safety of our customers, colleagues and ourselves is a priority in everything we do.
• Driving Improvement We seek to do things better and deliver value to our customers.
• Working As One We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders.
• Acting Thoughtfully We make ourselves aware of our customers’ and colleagues’ circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action.
• Being Clear We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to.

Please note that customer facing roles may be subject to a DBS check.