Mosaic Systems Trainer
Posted Today by IO Associates
£425 Per day
Outside
Hybrid
Yorkshire and the Humber, UK
Summary: The Mosaic System Trainer will be responsible for delivering specialized training on the Mosaic system across Adults', Children's, and Finance directorates within a Local Authority. This role requires extensive knowledge of Mosaic and experience in training users during implementation phases. The position is hybrid, with remote work for material development and on-site delivery for 3-4 days per week. The contract is outside IR35 and initially set for three months.
Key Responsibilities:
- Design and deliver tailored Mosaic training to users at all levels across Adults, Children's and Finance
- Create training packs, user guides, quick reference materials and e-learning content
- Conduct training needs analysis across service areas to inform rollout plans
- Support a train-the-trainer approach to upskill internal teams post go-live
- Provide support to UAT/early adopters via walkthroughs, drop-ins and practical guidance
- Maintain and iterate training content based on feedback and evolving system design
- Help drive adoption and bring teams on the change journey as new ways of working land
Key Skills:
- Strong track record delivering Mosaic training as part of an implementation/transformation programme
- Experience building both classroom and digital learning content (including e-learning)
- Confident translating complex processes into clear, accessible guidance
- Strong stakeholder engagement and facilitation style with a focus on user adoption
- Public sector/local authority experience
Salary (Rate): £425 daily
City: undetermined
Country: UK
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Mosaic System Trainer (Adults, Children's & Finance) - Contract (Outside IR35)
Rate: £400-£425 (Outside IR35)
IR35: Outside
Duration: Initial 3 months (training period pre go-live)
Location: Hybrid, remote for material development + 3-4 days per week on-site for delivery (negotiable)
Panoramic Associates are supporting a Local Authority with their search for an experienced Mosaic Trainer to support the delivery and adoption of Mosaic across Adults', Children's and Finance directorates. This is a specialist interim requirement for someone who knows Mosaic inside and out and has trained users during an implementation, not just in BAU environments.
Key priorities
- Deep, entrenched Mosaic knowledge (hands-on, end-to-end understanding)
- Proven experience delivering Mosaic training across Adults' and Children's services
- Ability to create bespoke training materials aligned to the council's workflows and recording models
- Strong interpersonal/change engagement skills (not "stand in front of a script" delivery)
Role responsibilities
- Design and deliver tailored Mosaic training to users at all levels across Adults, Children's and Finance
- Create training packs, user guides, quick reference materials and e-learning content
- Conduct training needs analysis across service areas to inform rollout plans
- Support a train-the-trainer approach to upskill internal teams post go-live
- Provide support to UAT/early adopters via walkthroughs, drop-ins and practical guidance
- Maintain and iterate training content based on feedback and evolving system design
- Help drive adoption and bring teams on the change journey as new ways of working land
Skills & experience
- Strong track record delivering Mosaic training as part of an implementation/transformation programme
- Experience building both classroom and digital learning content (including e-learning)
- Confident translating complex processes into clear, accessible guidance
- Strong stakeholder engagement and facilitation style with a focus on user adoption
- Public sector/local authority experience
Start: ASAP (client moving quickly)
Interview process: Teams interview with the Project Manager and SMEs, 1 stage
Pop an application through if you'd like to learn more!