Modern Apprentice - ICT

Summary: The role of IT Apprentice at NEC Software Solutions offers an opportunity to kickstart a career in IT by gaining hands-on experience in hardware and software support within a dynamic Desktop team. The position emphasizes customer satisfaction and provides a diverse range of responsibilities, including technical support and equipment management. Candidates will work closely with skilled engineers, fostering professional growth and development. This apprenticeship is designed for enthusiastic individuals eager to learn and contribute to a supportive team environment.

Key Responsibilities:

• Perform equipment audits and ensure smooth operation.
• Replace toner cartridges and provide basic administration support.
• Install and test software applications.
• Assist with hardware installations.
• Provide first-line support for technical issues.

Key Skills:

• High attention to detail and ability to focus on tasks.
• Enthusiastic with a strong work ethic and teamwork skills.
• Open to new ideas and willing to learn.
• Confident in using computers and technology.
• GCSE in English and Maths at Grade C/4 or above.
• Proficient in Microsoft Excel and Word.
• Strong keyboard skills and excellent telephone etiquette.
• Customer service-oriented with exceptional problem-solving abilities.
• Effective communication skills for confident interaction at all levels.
• Organizational skills to manage workload effectively.
• Ability to multitask and prioritize tasks.

Salary (Rate): undetermined

City: Hartlepool

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: IT