Summary: The Mobilisation Hard FM Compliance Lead will oversee compliance risks during the mobilization phase of a major public sector contract for a leading Facilities Management provider in the UK. This role involves working closely with various stakeholders to ensure adherence to internal procedures and legal requirements while supporting operational teams in improving service delivery. The position is home-based with travel requirements and offers an 8-month fixed-term contract with potential for permanent placement. The successful candidate will play a crucial role in preparing for high-quality Hard FM service delivery.

Key Responsibilities:

• Active participation and support in existing internal and external Audits across the client’s building portfolio.
• Ensuring that Operational Performance Service Documents are followed, and all contractual obligations are met.
• Develop operational processes and procedures to add value to and comply with Quality Standards.
• Maintain, develop and update the Contract Delivery Platform and develop strong customer, client, and supplier relationships.
• Ensure compliance with Health, Safety and Environment standards and regulations.
• Assist the client’s development of their record keeping and monitored items.
• Ensure records are held and available to support the contract KPI’s.
• Supply reports as required and requested both internally and externally.
• Proactively manage complex stakeholders across the business at all levels and provide leadership in terms of compliance.
• Ensure compliance with all defined internal procedures and legal requirements.
• Deliver statutory PPM’s as per the agreed annual PPM plan, managing mitigation for any gaps in service delivery.
• Track and manage all task suspensions and aged work orders, providing reporting and mitigation.
• Support the operational team in identifying areas for improvement and supporting mitigation activity.
• Design, implement and manage an appropriate governance model for managing client escalations.

Key Skills:

• Good level of IT competency including Microsoft Office (Projects, PowerPoint, Excel, etc.)
• Specialist knowledge of the FM industry and/or aligned sector, ILM 3 / 5, with a high degree of initiative and creativity.
• Good understanding of M&E and Building Services.

Salary (Rate): £65,000

City: Newcastle upon Tyne

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Facilities Management