Microsoft Developer

Dynamics 365 Developer - Solihull - 6 Month Contract

As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in ensuring the successful deployment and maintenance of Dynamics 365 applications. Key attributes include the excellent collaboration and communication skills, as this role demands constant interaction with cross-functional teams, including developers, product owners and key stakeholders. The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management.

Key accountabilities

• Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming.
• Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices.
• System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation.
• Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements.
• Technical Leadership: Provide technical guidance and mentorship to junior developers and other team members.
• Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function.
• Documentation: Create and maintain comprehensive documentation for all development and integration activities.

Technical Skills:

• Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing).
• Strong knowledge of C# .NET, JavaScript, HTML, and SQL.
• Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application Lifecycle Management
• Proven experience of the Dynamics and Power Platform
• Familiarity with Azure Services
• Working with and within DevOps practices
• Understanding and managing enterprise size Dataverse instances
• Expert in tools and usage of XRM Toolbox

Security Clearance: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain this.

Desirable Skills

• Experience with omnichannel for customer service
• Experience with configuring and maintaining Microsoft Field Service & IoT
• Experience with migrating extensive datasets from multiple locations into Dataverse

How to Apply: Ready to take the next step in your career? Send us your resume, portfolio, and a brief cover letter telling us why you’re excited about this opportunity. We can’t wait to see your creativity in action! If you are not contacted in 48 hours please assume you are unsuccessful. Join us on this exciting journey and help us design the future! Apply today!

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