Microsoft 365 Sharepoint Specialist
Posted 1 day ago by Stanley David and Associates
Negotiable
Undetermined
Hybrid
Sheffield, England, United Kingdom
Summary: The role of Microsoft 365 SharePoint Specialist involves providing advanced operational support for Microsoft 365 Copilot within a large enterprise environment. The position requires expertise in troubleshooting, incident resolution, and governance of M365 Copilot, particularly in regulated settings. The specialist will also share knowledge and best practices with internal application owners. This is a contract position based in Sheffield, UK, with a hybrid working arrangement.
Key Responsibilities:
- Provide L3/L4 support for Microsoft 365 Copilot, handling complex incidents and multi-user issues.
- Perform root cause analysis across M365 Admin Center, Entra ID (Azure AD), Conditional Access, SharePoint/OneDrive permissions, Teams, and GPOs.
- Support policy changes, configuration updates, and mass deployments across the organization.
- Share Copilot knowledge and best practices with internal M365 application owners.
Key Skills:
- Good years of Microsoft 365 support experience in large enterprise environments.
- Strong hands-on expertise with M365 Copilot.
- Deep knowledge of Entra ID (Azure AD), Conditional Access, SharePoint & OneDrive permissions, and Microsoft Teams.
- Experience in incident management, problem management, and RCA.
- Background working in regulated environments (banking/financial services preferred).
Salary (Rate): undetermined
City: Sheffield
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Role - M365 Sharepoint SME
Location - Sheffield, UK (Hybrid)
Type - Contract
Job Description:
Role Overview
We are looking for a Microsoft 365 Copilot to provide 3rd / 4th line operational support across an enterprise-scale Microsoft 365 tenant. The role focuses on advanced troubleshooting, incident resolution, configuration, and governance of M365 Copilot in a highly regulated environment.
Key Responsibilities
- Provide L3/L4 support for Microsoft 365 Copilot, handling complex incidents and multi-user issues.
- Perform root cause analysis across M365 Admin Center, Entra ID (Azure AD), Conditional Access, SharePoint/OneDrive permissions, Teams, and GPOs.
- Support policy changes, configuration updates, and mass deployments across the organization.
- Share Copilot knowledge and best practices with internal M365 application owners.
Skills & Experience
- Good years of Microsoft 365 support experience in large enterprise environments.
- Strong hands-on expertise with M365 Copilot.
- Deep knowledge of Entra ID (Azure AD), Conditional Access, SharePoint & OneDrive permissions, and Microsoft Teams.
- Experience in incident management, problem management, and RCA.
- Background working in regulated environments (banking/financial services preferred).