Microsoft 365 Engineer (Migration to Copilot / Teams)
Posted 2 weeks ago by Hays Technology
£450 Per day
Inside
Hybrid
Manchester, Greater Manchester
Summary: The Microsoft 365 Engineer role focuses on supporting and maintaining the enterprise Microsoft 365 platform during a significant transformation, including the rollout of Microsoft 365 Copilot and the transition from Zoom to Teams. This hands-on position requires providing 2nd and 3rd line support across core Microsoft 365 services within a complex environment. The ideal candidate will have extensive experience in Microsoft 365 engineering and operational support in enterprise-scale settings. The role is hybrid, requiring one day onsite per week.
Key Responsibilities:
- Provide 2nd and 3rd line support across core Microsoft 365 services.
- Support the rollout of Microsoft 365 Copilot and transition from Zoom to Microsoft Teams.
- Administer and support Power Platform, including governance and environment management.
- Configure and maintain Microsoft 365 tenant settings.
- Document processes and facilitate knowledge transfer.
- Work in operational support roles alongside project delivery.
Key Skills:
- Proven experience as a Microsoft 365 Engineer in large or complex organizations.
- Strong hands-on experience with Microsoft 365 services, including Teams, SharePoint Online, OneDrive for Business, and Exchange Online.
- Strong troubleshooting and support experience across Microsoft 365 services.
- Experience with collaboration platform migrations.
- Experience administering and supporting Power Platform.
- Strong documentation and knowledge transfer capabilities.
- Relevant Microsoft certifications (e.g., MS-700, MS-100/101, or equivalent).
Salary (Rate): £450/day
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Currently seeking an experienced Microsoft 365 Engineer to support and maintain its enterprise Microsoft 365 platform during a period of significant transformation across the Digital Workplace. This role sits within IT Services and will provide business-as-usual 2nd and 3rd line support across core Microsoft 365 services, while also contributing to key strategic initiatives including the rollout of Microsoft 365 Copilot, the transition from Zoom to Microsoft Teams, and ongoing governance and support of the Power Platform.
This is a hands-on operational and engineering role within a large, complex Microsoft 365 environment. We are looking for a contractor with strong hands-on Microsoft 365 engineering and operational support experience in enterprise-scale environments.
Essential:
- Proven experience working as a Microsoft 365 Engineer in a large or complex organisation
- Strong hands-on experience supporting and administering core Microsoft 365 services, including Teams, SharePoint Online, OneDrive for Business, and Exchange Online
- Strong troubleshooting and 2nd/3rd line support experience across Microsoft 365 services
- Experience of working in complex environments
- Experience supporting collaboration platform migrations (e.g., Zoom to Teams, tenant migrations, or similar)
- Experience administering and supporting Power Platform (Power Apps, Power Automate), including governance and environment management
- Experience configuring and maintaining Microsoft 365 tenant settings
- Experience working in operational support roles alongside project delivery
- Strong documentation and knowledge transfer capabilities
Highly desirable:
- Experience supporting or enabling Microsoft 365 Copilot
- Experience working in Higher Education, Public Sector, or similarly complex organisations
- Experience with Entra ID (Azure AD), identity and access management, and integration with Microsoft 365
- Understanding of Microsoft 365 security and compliance capabilities
- Experience supporting Teams telephony, meetings, and collaboration optimisation
- Relevant Microsoft certifications (e.g., MS-700, MS-100/101, or equivalent)
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