Merchandising & Optimisation Assistant

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO. We’re making new and exciting things – and we could really do with your help. The M&O team is in need of a commercially focussed Optimisation & Merchandising Assistant to join us to support with exciting projects we're working on in 2025! The M&O team are in a lucky position that they get to work with most teams & functions in the business, from launching a new product, highlighting an awareness campaign or promotion, to analysing data to improve the customer journeys. This will be an 8 month contract role. Their overall responsibilities fall into a number of areas:

• Launching new product ranges on the website
• Supporting the driving of revenue by trading the website
• Ensuring that the site is a seamless experience for our customers by improving the functionality & brand narrative
• Maintaining the site

So, what will you actually be doing? It’ll be your job to make sure that the MOO websites live up to customers' expectations. You’ll be responsible for implementing & building out new product, service or campaign journeys, and working with digital & product marketing teams to review the performance of the site. We need someone that is interested in ecommerce, who is curious about data, and has a passion for amazing customer experiences online. You’ll be comfortable working independently or as part of a team - previous experience is great however we’re also interested in hearing from you if you’re a recent graduate or just looking to get into the field.

Responsibilities

• Build and deliver key landing pages, campaigns, and product launches working closely with creative, copy, translations, & various stakeholders across the business
• Ensure consistency of messaging and branding across the site
• Support in the delivery of the revenue plan, lead generation & conversion target
• Prioritise and implement changes to improve product journeys & region performance
• Support the senior team in defining and delivering optimisation initiatives
• Work with the senior team members to identify useful analytics to share from a product, regional & device perspective
• Collaborate and build relationships with other functions to deliver the changes to the site

About You

The person we appoint to this role will be enthusiastic, proactive and keen to work as part of a team Eagerness to work in a ‘test & learn’ culture Team player who can keep communication lines open Ability to work in a collaborative environment, but comfortable working independently Comfortable working at a fast pace Having a keen eye for detail is a must

Nice to Haves

• Experience using a content management system is a plus
• Experience working with & manipulating data

What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance. That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO’s share option scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.