Summary: The role of Mental Health Healthcare Assistant (HCA) involves providing support in mental health care settings within the Powys region of Wales. Candidates are expected to have at least six months of relevant experience and possess qualifications such as NVQ level 2 in Mental Health Care. The position offers flexible agency shifts, including days, evenings, nights, and weekends, with competitive pay rates. The agency emphasizes a supportive work environment and career development opportunities for its staff.

Key Responsibilities:

• Provide care and support to individuals in mental health settings.
• Work flexible shifts including days, evenings, nights, and weekends.
• Ensure compliance with equality, diversity, and human rights standards.
• Maintain a safe environment for adults and understand relevant procedures.
• Handle customer care and complaints effectively.
• Participate in ongoing training and development, including Basic Life Support.
• Support the implementation of the Mental Health Act and protection procedures.

Key Skills:

• Minimum 6 months experience in a mental health setting.
• NVQ level 2 in Mental Health Care or equivalent experience.
• Up-to-date Enhanced DBS check.
• Flexibility to work various shifts.
• In-date breakaway training (PMVA, MAPA, or PSTS).
• Understanding of customer care and complaints handling.
• Knowledge of providing a safe environment for adults.
• Basic Life Support Training.
• Understanding of the Mental Health Act and protection procedures.

Salary (Rate): £35

City: Castle Caereinion

Country: Wales

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other