Membership Telemarketing Lead

Membership Telemarketing Lead

Posted 5 days ago by Guardian Jobs

Negotiable
Undetermined
Undetermined
London, England, United Kingdom

Summary: The Membership Telemarketing Lead at Business Disability Forum is a temporary role focused on enhancing membership generation and engagement efforts. The position requires a proactive individual with strong research skills and experience in customer engagement, particularly in a consultative sales environment. The candidate will be responsible for reaching out to potential members and utilizing Salesforce CRM to track interactions. This role is integral to fostering relationships and influencing business practices for improved disability inclusion.

Key Responsibilities:

  • Support membership generation and engagement efforts.
  • Conduct market and customer research to analyze client needs and suggest solutions.
  • Reach out to potential members and foster relationships.
  • Utilize Salesforce CRM to track interactions and manage leads.
  • Self-manage and organize tasks effectively.
  • Demonstrate tenacity and perseverance in achieving results.

Key Skills:

  • Experience in market and customer research.
  • Proficiency with Customer Relationship Management (CRM) databases.
  • Experience in a consultative sales environment.
  • Strong analytical and research skills.
  • Excellent organizational skills.
  • Ability to self-manage and demonstrate tenacity.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers by representing the voice of employers and disabled employees. We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role We are seeking a proactive and results-driven temporary (1 year FTC) Membership Telemarketing Lead to support our membership generation and engagement efforts. The ideal candidate will have strong research skills, an understanding of market trends, and experience in customer engagement. This role involves reaching out to potential members, fostering relationships, and leveraging Salesforce CRM to track interactions

The requirement Experience in market & customer research, particularly in analysing clients’ needs suggesting solutions. Experience of working with a Customer Relationship Management (CRM) database. Experience in a consultative sales environment. Ability to analyse and research information to identify potential leads using all available tools Excellent organisational skills and the ability to self-manage. Tenacity & Perseverance

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page

How To Apply Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to barnabyp@businessdisabilityforum.org.uk.

Closing date for applications: Sunday, 29 June 2025 First interviews are planned for the week commencing 14 July 2025. Second interviews are likely to take place in the week commencing 21 July 2025.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at barnabyp@businessdisabilityforum.org.uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to www.businessdisabilityforum.org.uk.

Equal opportunities We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.