Summary: The Membership Officer role at a Union based in Euston is a temporary position until December, with the potential for permanence. This office-based role involves providing professional and efficient service to members, maintaining the membership database, and handling various membership-related tasks. The position requires accuracy, attention to detail, and offers some flexibility for remote work after training.

Key Responsibilities:

• Maintain the union’s membership database accurately.
• Collect subscriptions in a timely manner.
• Handle membership applications and queries professionally.
• Process and issue membership cards.
• Manage the subscription system and payments, including direct debits.
• Prepare and issue lapsing warnings and notices.
• Proactively discourage resignations.
• Provide and send information to Branches/members.
• Bank and record cheques and process card payments.
• Liaise with officials, members, union reps, and branch officers.
• Attend and participate in various union events as required.

Key Skills:

• Experience in a membership organization (trade union or charity preferred).
• Knowledge of the media industry and its players.
• Excellent numeracy and accuracy.
• Hands-on experience and competency using a CRM system.

Salary (Rate): 22.48

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Other