Key Responsibilities
- Act as the Subject Matter Expert (SME) for the Manhattan Active Warehouse Management platform.
- Work closely with warehouse operations, supply chain and business stakeholders to gather and translate business requirements.
- Analyse warehouse processes and identify opportunities for optimisation and continuous improvement.
- Configure and support Manhattan Active Warehouse Management solutions.
- Lead workshops and requirements gathering sessions with stakeholders.
- Support UAT, testing, go-live activities and hypercare.
- Deliver knowledge transfer and user support where required.
- Configure Manhattan Active applications and support system enhancements.
- Investigate and troubleshoot production issues.
- Support integrations, data flows, releases and deployments.
- Collaborate with technical teams on solution design, upgrades and new feature adoption.
Essential Experience
- Proven hands-on experience with Manhattan Active Warehouse Management (MAWM).
- Experience configuring and supporting Manhattan Active solutions.
- Strong understanding of Manhattan Active architecture and platform capabilities.
- Experience delivering or supporting Manhattan Active implementations, upgrades or optimisation programmes.
- Strong understanding of warehouse operations, logistics and supply chain processes.
- Ability to engage effectively with both operational and technical teams.
- Excellent stakeholder management and workshop facilitation skills.
- Experience supporting testing, UAT, production support and continuous improvement initiatives.
Please Note
- This role requires consultants who can commit to:
- Northampton-based onsite working, 5 days per week
- Shift pattern of either 6am-2pm or 2pm-10pm
- Potential weekend support during critical project phases