MAC Specialist
Posted 5 days ago by The Adecco Group
£500 Per day
Inside
Hybrid
Leeds, England, United Kingdom
Summary: The role of IT Technology Support Manager | MAC Engineer involves assisting a Financial Services client in transitioning their engineers from Windows to macOS. The position requires providing expert first-line support for macOS, applications, and hardware during this transition. The role is hybrid, requiring two days in the office and three days working from home, and is a 12-month contract. The position is classified as inside IR35 with a daily rate of £500.
Key Responsibilities:
- Assist in the transition of engineers from Windows to macOS.
- Provide expert 1st line support for macOS, applications, and hardware.
- Manage support during the transition effectively.
Key Skills:
- MAC expertise.
- ServiceNow experience.
- Previous Help Desk experience.
- Excellent communication skills.
- Extensive experience with macOS and Apple hardware support.
- Deep knowledge of JAMF and Apple Business Manager.
- Proficiency in troubleshooting and resolving technical issues in macOS environments.
- Knowledge of Microsoft Entra/Active Directory.
- Strong knowledge of network protocols, security, and system administration.
- Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus.
Salary (Rate): £500/day
City: Leeds
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
IT Technology Support Manager | MAC Engineer | Apple macOS | ServiceNow | Help Desk | LEEDS | £500/day Inside IR35 | Hybrid 2 days a week in the office 3 days work from home | Financial Services | 12 month contract | Our Financial Services client is in need of an experienced MAC Engineer to assist in the transition of moving their engineers from Windows to MAC. Using your MAC expertise you will assist in managing the support during the transition by providing expert 1st line support for macOS, applications and hardware.
Key required skills and experience:
- MAC expertise
- ServiceNow
- Previous experience working on a Help Desk
- Excellent communication skills
Essential Technical skills and experience:
- Extensive experience with macOS and Apple hardware support.
- Deep knowledge of JAMF and Apple Business Manager.
- Proficiency in troubleshooting and resolving technical issues in macOS environments.
- Knowledge of Microsoft Entra\Active Directory.
- Strong knowledge of network protocols, security, and system administration.
- Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus.
Is this you? Send your CV.
Location: Leeds
Hybrid: 2 days a week in the office / 3 days working from home
Rate: £500/d Inside IR35 via umbrella
Contract: 12 months