Key Responsibilities
- Define the strategic roadmap for Microsoft 365 messaging and collaboration services.
- Develop enterprise reference architectures, technical standards and design patterns.
- Own the architectural direction for Exchange Online, Microsoft Teams, Microsoft Purview and related Microsoft 365 services.
- Evaluate emerging Microsoft technologies and define adoption strategies.
- Align technology roadmaps with business objectives and enterprise architecture principles.
Solution Architecture & Technical Leadership
- Produce high-level and low-level solution designs for complex Microsoft 365 programmes.
- Act as Design Authority for messaging and collaboration solutions.
- Provide architectural leadership across enterprise transformation and migration initiatives.
- Review and validate technical designs, ensuring alignment with security and architectural standards.
- Guide engineering teams through complex implementations and technical challenges.
Security, Governance & Compliance
- Define secure-by-design architecture across Microsoft 365 services.
- Lead architectural design for Microsoft Purview, Defender for Office 365 and enterprise email security solutions.
- Define governance frameworks covering information protection, DLP, retention and compliance.
- Own messaging security architecture, including Proofpoint integration, mail flow, SPF, DKIM and DMARC.
- Work closely with Cyber Security teams to embed Zero Trust principles and strengthen the security of collaboration platforms.
Transformation & Innovation
- Lead Microsoft 365 transformation and modernisation initiatives.
- Define the architecture and adoption strategy for Microsoft 365 Copilot and emerging AI capabilities.
- Support secure enterprise AI integration and governance.
- Identify opportunities to improve collaboration services and the modern workplace experience.
- Influence technology investment decisions and long-term platform roadmaps.
Stakeholder Engagement & Governance
- Build strong relationships with senior technology leaders and business stakeholders.
- Work across Enterprise Architecture, Cyber Security, Identity, Infrastructure and Engineering teams.
- Lead design reviews and provide architectural assurance.
- Mentor engineers and technical SMEs, promoting architectural best practice.
- Represent Messaging & Collaboration within enterprise architecture forums.
Essential Skills & Experience
- 8+ years’ experience designing and delivering Microsoft enterprise collaboration platforms.
- Extensive architectural experience across Microsoft Exchange Online and Microsoft Teams.
- Proven experience developing enterprise architecture strategies, technical roadmaps and design standards.
- Experience leading Microsoft 365 transformation programmes.
- Strong knowledge of Microsoft Purview, Microsoft Defender for Office 365 and Microsoft 365 governance.
- Experience architecting enterprise email security solutions, ideally Proofpoint.
- Strong understanding of Microsoft Entra ID, Conditional Access and Zero Trust principles.
- Experience with Exchange Hybrid environments and complex migrations.
- Knowledge of PowerShell, Microsoft Graph and Microsoft 365 administration.
- Strong understanding of mail flow architecture, DNS, SPF, DKIM and DMARC.
- Experience producing HLDs, LLDs, reference architectures and technical design documentation.
- Proven experience working within Enterprise or Solution Architecture functions.
- Excellent stakeholder management skills, with the ability to influence senior technology and business leaders.
Desirable Experience
- Microsoft 365 Copilot architecture, readiness and transformation.
- Global or multi-region Microsoft 365 environments.
- Mergers, acquisitions and tenant consolidation programmes.
- Regulated financial services or highly governed enterprise environments.
- Teams Phone, SharePoint Online and OneDrive architecture.
- Azure Automation and Microsoft Power Platform.
- AI governance and Microsoft Fabric integration.
- TOGAF or equivalent architecture framework.
- ITIL and Agile delivery methodologies.