Loyalty Business Analyst: Mobility: World Energy Co
Posted 1 day ago by Eaglecliff Recruitment
Negotiable
Inside
Undetermined
London, UK
Summary: The Loyalty Business Analyst: Mobility & Convenience role at a global Energy company involves supporting the transition from traditional Oil & Gas to innovative Energy solutions. The position focuses on leveraging loyalty programs to drive business growth and reduce operational costs within the Mobility sector. The analyst will work with a new loyalty platform and engage in various business analysis activities to ensure alignment with project goals. This role requires collaboration with stakeholders and a strong understanding of Agile methodologies.
Key Responsibilities:
- Capture business problems, value drivers, and functional/non-functional requirements and translate into functionality.
- Assess risks, feasibility, opportunities, and business impact.
- Model processes, data flows, and technology to identify opportunities for improvement.
- Create/update documentation of requirements throughout the project life cycle.
- Ensure traceability of requirements from business needs through testing to final solution.
- Interact with software suppliers, designers, and developers to understand software limitations.
- Configure and document software and processes using agreed standards and tools.
- Create acceptance criteria and validate solutions meet business needs through testing.
- Create and present business cases to justify solution value and establish approval.
- Initiate, plan, execute, monitor, and control Business Analysis activities on projects.
- Lead stakeholder management activities and large design sessions.
- Define and coordinate testing.
Key Skills:
- Agile project experience and understanding of Agile frameworks and tools.
- Experience in systems engineering concepts, data/process analysis, and modelling.
- Degree in a relevant field.
- 4 - 7 years of IT experience.
- Strong communication, interpersonal, and presentation skills.
- Ability to work in a multi-cultural environment and be a self-starter.
- Agile certifications/trainings preferred.
- CBAP or PMI-PBA certification preferred.
- Lean Practitioner training and experience are an asset.
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Exciting opportunity for a Loyalty Business Analyst: Mobility & Convenience to join this global Energy company for an initial contrcat to the end of the year.
Umbrella Day Rate
This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry's top professionals and leveraging the very latest technology.
Loyalty experience in Mobility preferred.
Downstream & Renewables IDT/Mobility & Convenience/MB - Global Marketing/MB - GM - Connected Customer
Project: Axios - Strategic Loyalty - Core team - Capex
Description: Following a successful RFP a new loyalty vendor was selected (Comarch) to be the new strategic loyalty platform for the European markets.
The key business levers for this opportunity are:
Business growth: Ensuring Marketing continues to drive growth through customer acquisitions, utilising an agile, affordable delivery structure, and enhanced speed to market for Loyalty and Personalized Offers in a rapidly evolving Mobility market
Reduction of IT operational costs:
Business Application: Loyalty Management Platform - Comarch
Project Class: Infrastructure| Requirements Elicitation - Skill, Business Analysis Techniques - Skill, Business Analysis Planning & monitoring - Skill
Roles and Responsibilities:
Capture business problems, value drivers, and functional/non-functional requirements and translate into functionality. Assess the risks, feasibility, opportunities, and business impact. Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement. Create/update clear documentation of requirements to align with the solution over the project life cycle. Ensure traceability of requirements from business needs through testing and scope changes, to final solution. Interact with software suppliers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled. Configure and document software and processes, using agreed standards and tools. Create acceptance criteria and validate that solutions meet business needs, through defining and coordinating testing. Create and present compelling business cases to justify solution value and establish approval, funding and prioritization. Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality. Lead stakeholder management activities and large design sessions. Lead teams to complete business analysis on projects. Configure and document software and processes. Define and coordinate testing.
Mandatory skills:
Agile project experience. Understand Agile frameworks and tools. Worked in Agile. Educated stakeholders including Product Owners and Business partners in Agile ways of working. Understand systems engineering concepts, data/process analysis and modelling, products & solutions. Degree. 4 - 7 years IT.
Optional skills:
Agile certifications/trainings preferred. CBAP (Certified Business Analysis Professional) or PMI-PBA certification preferred. Lean Practitioner training and experience are an asset.
This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age.
With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.