Logistics Coordinator
Posted 2 weeks ago by Advocate Group
£39,000 Per year
Fixed-Term
Undetermined
London Area, United Kingdom
Summary: The Logistics Coordinator will play a vital role in supporting a renowned consumer brand by managing customer orders and ensuring efficient supply chain operations. This position requires attention to detail and proactive communication to deliver excellent customer service. The role is offered as a 12-month fixed-term contract within a dynamic Supply Chain team. Candidates should possess strong organizational skills and experience with SAP is desirable.
Key Responsibilities:
- Manage live customer orders using SAP, ensuring accurate processing from order receipt through to final archive.
- Oversee the full administrative process relating to customer order fulfilment.
- Deliver excellent customer service, ensuring clear and proactive communication with customers.
- Process customer orders in a timely and efficient manner.
- Build a strong understanding of market and customer requirements across the EMEA region.
- Coordinate and resolve customer issues by working with Co-Packers, Transport Management, and Finance.
- Collaborate with the Operations team to analyse order volumes against forecasts and review stock availability.
- Ensure orders are processed correctly, and documentation is maintained through to completion.
- Assist the Finance team with system reconciliation and month-end processes.
Key Skills:
- Strong customer service and stakeholder management skills.
- Highly organised with the ability to manage multiple tasks and priorities.
- Confident using Microsoft Office, including Excel, Word, and Outlook.
- Able to use initiative and take ownership of tasks and problem-solving.
- Tenacious and detail-oriented, ensuring tasks are followed through to completion.
- Comfortable working in a fast-paced, growing environment.
- Strong communicator, able to work effectively with stakeholders at all levels of the organisation.
- Experience with SAP is desirable.
- A background in transport, logistics, or supply chain operations would be advantageous.
Salary (Rate): £39,000.00 yearly
City: London Area
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: fixed-term
Seniority Level: undetermined
Industry: Other
Do you want to play a critical role in powering one of the world’s most recognisable consumer brands behind the scenes? We’re looking for a Logistics Coordinator to join a fast-paced Supply Chain team. This is a high-impact role where detail, speed, and action make all the difference. This is a 12-month fixed-term contract.
The Role:
- Manage live customer orders using SAP, ensuring accurate processing from order receipt through to final archive
- Oversee the full administrative process relating to customer order fulfilment
- Deliver excellent customer service, ensuring clear and proactive communication with customers
- Process customer orders in a timely and efficient manner
- Build a strong understanding of market and customer requirements across the EMEA region
- Coordinate and resolve customer issues by working with Co-Packers, Transport Management, and Finance
- Collaborate with the Operations team to analyse order volumes against forecasts and review stock availability
- Ensure orders are processed correctly, and documentation is maintained through to completion
- Assist the Finance team with system reconciliation and month-end processes
About You:
- Strong customer service and stakeholder management skills
- Highly organised with the ability to manage multiple tasks and priorities
- Confident using Microsoft Office, including Excel, Word, and Outlook
- Able to use initiative and take ownership of tasks and problem-solving
- Tenacious and detail-oriented, ensuring tasks are followed through to completion
- Comfortable working in a fast-paced, growing environment
- Strong communicator, able to work effectively with stakeholders at all levels of the organisation
- Experience with SAP is desirable
- A background in transport, logistics, or supply chain operations would be advantageous