Level 3/Level 4 Support Consultant

Our client is looking for a Level 3/Level 4 Support Consultant to work on an initial 6-12 month contract. This would be working on a hybrid basis in Central London with occasional travel to Warsaw required. Due to the nature of the role, an active DV clearance would be needed.

Required Skills & Experience

• Proven background in Level 3/4 support, escalation engineering, or senior infrastructure consultancy.
• Experience with enterprise storage, distributed systems, and large scale data platforms.
• Strong understanding of Linux environments (administration, troubleshooting, performance tuning).
• Hands on experience with Dell hardware, including server, storage, and networking components.
• Ability to troubleshoot complex data, storage, performance, and hardware/software interactions.
• Excellent communication skills, capable of engaging in senior-level technical discussions and workshops.
• Ability to travel internationally as required.

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Highly Desirable Experience

• Hands on work with NVIDIA GPU platforms, CUDA environments, or accelerated AI infrastructure.
• Experience with Palantir (Foundry, Gotham, or related systems).
• Exposure to Large Language Models (LLMs) and the operational deployment of Small Language Models (SLMs) for mission critical, real-time decision-making.
• Experience in secure, mission critical, or government/defence environments.
• Knowledge of modern data architecture, object storage, and next-generation storage platforms.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.