Summary: The Legal Services Apprentice will provide administrative support to the Legal Services Team, focusing on tasks related to the Request for Information (RFI) team and various claims. The role is designed to help the apprentice gain experience in basic administrative functions while working towards a Level 2 Diploma in Customer Service Practitioner Apprenticeship. The position includes on-the-job training and supervision from experienced team members. The apprentice will engage in a dynamic environment dealing with legal inquiries related to NHS services.

Key Responsibilities:

• Provide administrative assistance to the Legal Services Team.
• Support the Request for Information (RFI) team by inputting RFIs onto Datix.
• Handle telephone calls and messages as appropriate.
• Write letters using provided templates.
• Develop skills in data analysis and presentation.
• Participate in on-the-job training and attend relevant training sessions.
• Work towards achieving the Level 2 Diploma in Customer Service Practitioner Apprenticeship.

Key Skills:

• Strong communication skills.
• Basic administrative skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and develop new skills.
• Competence in data entry and analysis.
• Teamwork and collaboration abilities.

Salary (Rate): undetermined

City: Greater London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Legal