£34,610 Per year
Undetermined
Undetermined
Coventry, England, United Kingdom
Summary: The Learning Systems Support Coordinator role is a 13-month fixed-term contract focused on providing technical expertise in the development and support of teaching and learning systems for over 30,000 students at a leading university. The position involves collaborating with various teams to enhance user experiences and streamline processes in a fast-paced, technology-driven environment. The ideal candidate will be proactive in identifying issues and opportunities for improvement while delivering high-quality support to staff and students. This role is part of the Information & Digital Group, which aims to advance the university's digital strategy.
Key Responsibilities:
- Provide technical expertise in the development, support, and implementation of teaching and learning systems.
- Collaborate with colleagues across the institution to support applications such as Moodle, Echo360, and e-assessment tools.
- Ensure user-friendly experiences and smooth processes for staff and students.
- Support projects to meet deadlines, budgets, and quality standards.
- Identify potential issues early and propose improvements to systems and processes.
- Outline simple processes, tools, and guidelines for learning technology projects.
Key Skills:
- Experience in supporting digital tools for learning in an educational setting.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Proficiency in using learning management systems and educational technology.
- Problem-solving skills and a proactive approach to challenges.
- Organizational skills to manage multiple projects effectively.
Salary (Rate): £34,610.00 yearly
City: Coventry
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
About The Role
For informal enquiries, please contact Marius Jugariu, Lead – Learning Systems at Marius.Jugariu@warwick.ac.uk
We are seeking a Learning Systems Support Coordinator for a 13 months fixed-term contract / maternity cover within the Learning Systems Support team. This is an exciting opportunity to develop a career in the technology and platforms used to support teaching, learning and assessment in higher education. In this role, you will provide technical expertise in the development, support and implementation of teaching and learning systems used by over 30,000 students. The team works closely with colleagues across the institution to support applications such as Moodle, Echo360, e-assessment tools, ePortfolios, etc.
Flexible Working
We will consider applications for employment on a part-time or other flexible working basis (e.g. job share), despite the position being advertised as full-time.
About You
You're someone who loves helping people get the most out of digital tools for learning, especially in a top university setting. In our Information & Digital Group (IDG), you'll support our University Digital Strategy by giving reliable, friendly help to staff and students. You'll focus on making sure their needs come first and that we deliver support that feels straightforward and valuable every step of the way. You build strong, quick-response connections with everyone you work with, staying creative and forward-thinking while keeping things practical. You'll help set up systems that make learning smoother across the university, and you'll support projects to get them done on time, within budget, and up to scratch - always meeting our agreed standards. In our fast-moving, tech-focused world, you're comfortable spotting potential issues early and jumping on new chances to improve things. As part of the IDG Portfolio Delivery team, you'll help outline simple processes, tools, and guidelines for our learning tech projects. You'll work closely with teams to create smooth, user-friendly experiences, moving at a pace that fits everyone involved. If you're a hands-on team player who enjoys solving everyday tech challenges in education and turning ideas into easy-to-use solutions, we'd love to have you as our Learning Systems Support Coordinator.
For details on the experience and skills required, please refer to the job description attached as a PDF below.
About The Department
The Information & Digital Group is responsible for a new University Digital Strategy to support the University’s ambitions to be world-class in all it does. IDG is central to the delivery of the University strategy by providing a high-quality service to all of our stakeholders, enabling the University to prioritise its requirements, and to deliver this service in a manner that maximises value at every stage. IDG strives to provide excellent, highly responsive relationships and partnerships, to be innovative leaders with vision and strategy, to provide enterprise architecture that drives innovation across the institution, to delivery products and projects on time, cost and quality through services that always meet service level agreements. We need to operate in an increasingly agile, digital-first environment, being able to quickly assess risk and seize opportunity. The IDG Portfolio Delivery team defines the processes, tools and standards for all IDG programmes thereby ensuring delivery to time, cost & quality. The team ensures the delivery of projects, products and platforms that provide tangible value, outcomes and benefits to the university. Portfolio Delivery also creates great experiences by delivering at the right speed and in close collaboration with the University.
About The University
We are a world-leading research-intensive university founded in 1965. We are ranked 106 th in the world and 8th in the UK. Additionally, 92% of our research is rated world-leading or internationally excellent. Find out more about us at warwick.ac.uk/about/.
World University Ranking 2024, Guardian University Guide 2025 Research Excellence Framework 2021
How to Apply
CLOSING DEADLINE: Tuesday 6th January 2026 at 11:55pm (UK Time)
To apply, please click "Apply" below and submit an application form by the closing deadline. You will be asked to include a CV and a cover letter.
Your CV Should Include
- Your education and employment history (including your most recent employment).
- Any other relevant experience (e.g. volunteering, extracurricular, etc.).
Your Cover Letter Should Explain
- Your motivations for applying to the role.
- Using examples, how you meet the essential and desirable criteria detailed in the job description (PDF attached below).
All essential criteria must be met by candidates who are invited to interview.
Interview Date: To be confirmed
Start Date: To be confirmed
Please note application forms must be submitted before the stated deadline - you will not be able to submit after 23:55 (even if you opened the form earlier). Only applications submitted via our official careers portal (warwick-careers.tal.net) will be considered.
What we Offer
We Provide a Comprehensive Range Of Benefits, Including
- An attractive pension scheme.
- 26 days holiday plus University Christmas closure.
- Generous parental/adoption leave policy.
- Onsite childcare facilities.
- Excellent learning and development opportunities.
- We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements.
Find out more about our flexible working arrangements.
We are proud to be a Living Wage employer.
Our Commitment to Inclusion
Equality, Diversity, & Inclusion
Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures, and communities, and actively encourage candidates from underrepresented groups to apply. Find out more about our Social Inclusion work at Warwick.
We are also one of the six founder institutions of the EUTOPIA European University Alliance.
Safeguarding & DBS
The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with. Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice. The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults). All employees, volunteers, and partners are expected to share our commitment to safeguarding.
Rehabilitation of Ex-Offenders
The University will not discriminate against applicants who make a disclosure relating to a conviction. Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.
Job Description JD Learning Systems Support Coordinator (111113).pdf – 235KB Opens in a new window
Right to Work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.