Lead QA Consultant

Lead QA Consultant

Posted Today by Forsyth Barnes

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Negotiable
Outside
Hybrid
London Area, United Kingdom
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Automation Change Management Constituent Relationship Management Customer Relationship Management (CRM) Software Embedding LESS Management Mergers And Acquisitions Mobile App Mobile Devices OutSystems Software Testing Automation Framework Stakeholder Management Test Automation Test Suite User Interface Web UI

Summary: The Lead QA Consultant will play a crucial role in a major transformation programme over the next 18 months, focusing on shaping the testing strategy and implementing robust QA processes. This hands-on position requires a pragmatic problem-solver to build test systems and frameworks while ensuring high-quality standards for both internal and customer-facing projects. The role involves a balance of manual and automation testing, with a strong emphasis on continuous improvement and automation adoption. The consultant will also provide leadership and mentoring to teams throughout the transformation process.

Key Responsibilities:

  • Define and implement QA strategy, processes, and best practices across the transformation programme.
  • Drive adoption of automation testing and build regression test suites.
  • Balance hands-on manual and automation testing (approx. 70/30 split).
  • Evaluate and implement automation tools (experience with Accelq advantageous; current tooling includes Mabl but looking to move away).
  • Develop, maintain, and execute test cases to support automation and ensure quality delivery.
  • Support testing across a range of platforms, including web UI, CRM systems, mobile apps, and low-code platforms (OutSystems).
  • Work closely with stakeholders to define acceptance criteria and manage testing in environments where requirements may be less structured.
  • Support change management, ensuring QA is an enabler for delivery, not a blocker.
  • Provide leadership, mentoring, and guidance to teams, while remaining hands-on in execution.

Key Skills:

  • Proven experience as a Lead QA / Test Consultant on large-scale transformation programmes.
  • Strong background in defining QA strategies, processes, and automation frameworks.
  • Hands-on test automation skills (tool-agnostic, but knowledge of Accelq a plus).
  • Strong manual testing expertise and ability to create/execute regression scripts.
  • Experience testing across web, CRM, and mobile applications.
  • Ability to thrive in evolving environments with incomplete requirements.
  • Excellent communication and stakeholder management skills.
  • Pragmatic, solutions-focused mindset – able to “do what you can with what you have.”

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Lead QA Consultant

Contract: 18 months (Outside IR35)

Location: Hybrid – 2/3 days per week in London

Contact: Thomas.price@forsythbarnes.com

About the Role

We are seeking a highly experienced Lead QA Consultant to join a major transformation programme over the next 18 months. This is a hands-on role, shaping the organisation’s testing strategy, implementing robust QA processes, and embedding a culture of automation and continuous improvement. You’ll play a pivotal role in building test systems and frameworks from the ground up, ensuring both internal and customer-facing projects meet high quality standards. The environment is undergoing significant change, so we need a pragmatic problem-solver who can work with what’s available while steadily introducing new tools, practices, and approaches.

Key Responsibilities

  • Define and implement QA strategy, processes, and best practices across the transformation programme.
  • Drive adoption of automation testing and build regression test suites.
  • Balance hands-on manual and automation testing (approx. 70/30 split).
  • Evaluate and implement automation tools (experience with Accelq advantageous; current tooling includes Mabl but looking to move away).
  • Develop, maintain, and execute test cases to support automation and ensure quality delivery.
  • Support testing across a range of platforms, including web UI, CRM systems, mobile apps, and low-code platforms (OutSystems).
  • Work closely with stakeholders to define acceptance criteria and manage testing in environments where requirements may be less structured.
  • Support change management, ensuring QA is an enabler for delivery, not a blocker.
  • Provide leadership, mentoring, and guidance to teams, while remaining hands-on in execution.

Key Projects You’ll Support

  • Operational platform transformation (low-code build on OutSystems).
  • Web and CRM development.
  • Mobile app delivery (including a new inspection project for field service risk assessments).

Required Skills & Experience

  • Proven experience as a Lead QA / Test Consultant on large-scale transformation programmes.
  • Strong background in defining QA strategies, processes, and automation frameworks.
  • Hands-on test automation skills (tool-agnostic, but knowledge of Accelq a plus).
  • Strong manual testing expertise and ability to create/execute regression scripts.
  • Experience testing across web, CRM, and mobile applications.
  • Ability to thrive in evolving environments with incomplete requirements.
  • Excellent communication and stakeholder management skills.
  • Pragmatic, solutions-focused mindset – able to “do what you can with what you have.”

Nice to have

  • Experience with low-code platforms (particularly OutSystems).
  • Familiarity with AI-powered test automation.
  • Previous experience in environments undergoing M&A or rapid change.
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