Lead Product Manager (Enterprise)
Posted 2 days ago by Tourism Marketing Agency
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Lead Product Manager (Enterprise) at Dojo will be responsible for the product strategy, roadmap, and execution of enterprise payment offerings, focusing on direct sales, strategic partnerships, and embedded payment capabilities. This role requires collaboration with various teams to ensure the product meets the needs of large-scale customers and maintains strong relationships with EPOS partners. The position emphasizes customer engagement, product lifecycle management, and cross-functional alignment to drive successful outcomes. The ideal candidate will have extensive experience in product management, particularly in enterprise/B2B software.
Key Responsibilities:
- Gather feedback from enterprise clients and partners to validate requirements and inform feature definition.
- Own the 12-24 month product strategy for enterprise-facing payment features and integrations.
- Define success metrics and monitor performance to iterate and improve product offerings.
- Ensure features are packaged and positioned appropriately for enterprise deals.
- Collaborate with Sales and Solutions Engineering to prioritize features needed to close deals.
- Oversee the end-to-end lifecycle of the enterprise payments platform, including integrations and compliance.
- Partner across various departments to manage risks and ensure aligned delivery.
Key Skills:
- 6+ years of experience in product management, preferably in enterprise/B2B software.
- Experience working directly with enterprise customers and sales teams.
- Ability to make trade-off decisions balancing technical debt, scalability, cost, and speed.
- Strong analytical skills to define success metrics and iterate based on data.
- Excellent communication skills for articulating technical concepts to commercial stakeholders.
- Self-starter with the ability to work autonomously and drive alignment across stakeholders.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
The Role... Dojo’s enterprise payments product is central to how we enable high-volume, large-scale customers to integrate, manage, and scale their payments operations. As Lead Product Manager, Enterprise, you will own the product strategy, roadmap, and execution for our enterprise payment offerings across three key areas: direct sales to large merchants and enterprise clients, strategic partnerships with EPOS providers who integrate our payment solutions into their systems, and embedded payment capabilities within third-party platforms and software ecosystems. A key part of this role involves maintaining and strengthening our relationships with EPOS partners to ensure seamless integration and mutual growth. As part of our centralised product team, you will collaborate closely with Sales, Engineering, Customer Service, and commercial partners to ensure our products solve real B2C payment problems, scale reliably, and deliver value to enterprise customers.
What You Will Do…
- Customer and partner engagement: Gather feedback from enterprise clients, channel partners, and internal teams to validate requirements; lead discovery & validation phases to inform feature definition.
- Define enterprise product vision & roadmap: Own the 12-24 month product strategy for enterprise-facing payment features, integrations, and platform capabilities.
- Metrics & performance: Define success metrics (e.g. deal conversion, time to onboard, uptime, partner satisfaction, revenue retention), monitor performance, iterate and improve.
- Commercial alignment & go-to-market readiness: Ensure features are packaged and positioned appropriately for enterprise deals. Work with Pricing, Legal, Risk, and Sales Enablement to enable smooth contract negotiation, SLAs, support agreements.
- Drive sales-led product development: Work hand-in-hand with Sales and Solutions Engineering to identify and prioritise features required to close deals, expand accounts, and deliver on enterprise SLAs.
- Manage product lifecycle & release execution: Oversee the end-to-end lifecycle of the enterprise payments platform, including partner integrations, onboarding flows, security/compliance (PCI, EMV etc.), API & SDK stability, performance, and scaling.
- Cross-functional alignment: Partner across Engineering, Design, Compliance, Operations, and Sales, to ensure trade-offs are visible, risks are managed, and delivery is aligned.
What you will bring…
- 6+ years experience in product management, with a strong track record in enterprise/B2B software (payments industry experience is a plus but not required)
- Proven experience to work directly with enterprise customers and sales teams — shaping solutions, influencing deal cycles, and understanding complex client requirements.
- Proven track record in making trade-off decisions, balancing technical debt, scalability, cost, and speed.
- Strong analytical acumen; able to define success metrics and iterate based on data.
- Excellent communication skills; able to articulate technical concepts to commercial stakeholders and converse at C-level in enterprise sales contexts.
- Self-starter, comfortable working as an individual contributor with high autonomy, but also able to drive alignment across multiple stakeholders.