Lead Product Manager (Enterprise)

We're reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we're just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Role... Dojo's enterprise payments product is central to how we enable high-volume, large-scale customers to integrate, manage, and scale their payments operations. As Lead Product Manager, Enterprise, you will own the product strategy, roadmap, and execution for our enterprise payment offerings across three key areas: direct sales to large merchants and enterprise clients, strategic partnerships with EPOS providers who integrate our payment solutions into their systems, and embedded payment capabilities within third-party platforms and software ecosystems. A key part of this role involves maintaining and strengthening our relationships with EPOS partners to ensure seamless integration and mutual growth. As part of our centralised product team, you will collaborate closely with Sales, Engineering, Customer Service, and commercial partners to ensure our products solve real B2C payment problems, scale reliably, and deliver value to enterprise customers.

What you will do…

• Customer and partner engagement: Gather feedback from enterprise clients, channel partners, and internal teams to validate requirements; lead discovery & validation phases to inform feature definition.
• Define enterprise product vision & roadmap: Own the 12-24 month product strategy for enterprise-facing payment features, integrations, and platform capabilities.
• Metrics & performance: Define success metrics (e.g. deal conversion, time to onboard, uptime, partner satisfaction, revenue retention), monitor performance, iterate and improve.
• Commercial alignment & go-to-market readiness: Ensure features are packaged and positioned appropriately for enterprise deals. Work with Pricing, Legal, Risk, and Sales Enablement to enable smooth contract negotiation, SLAs, support agreements.
• Drive sales-led product development: Work hand-in-hand with Sales and Solutions Engineering to identify and prioritise features required to close deals, expand accounts, and deliver on enterprise SLAs.
• Manage product lifecycle & release execution: Oversee the end-to-end lifecycle of the enterprise payments platform, including partner integrations, onboarding flows, security/compliance (PCI, EMV etc.), API & SDK stability, performance, and scaling.
• Cross-functional alignment: Partner across Engineering, Design, Compliance, Operations, and Sales, to ensure trade-offs are visible, risks are managed, and delivery is aligned.

What you will bring…

• 6+ years experience in product management, with a strong track record in enterprise/B2B software (payments industry experience is a plus but not required)
• Proven experience to work directly with enterprise customers and sales teams — shaping solutions, influencing deal cycles, and understanding complex client requirements.
• Proven track record in making trade-off decisions, balancing technical debt, scalability, cost, and speed.
• Strong analytical acumen; able to define success metrics and iterate based on data.
• Excellent communication skills; able to articulate technical concepts to commercial stakeholders and converse at C-level in enterprise sales contexts.
• Self-starter, comfortable working as an individual contributor with high autonomy, but also able to drive alignment across multiple stakeholders.

Dojo home and away

We believe our best work happens when we collaborate in-person. These "together days" foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what's curious, relentless, and customer obsessed? If you're keen to know the answer, you're a third of the way to meeting our Dojo values. If the following speak to you, let's talk: You're curious. You have a real desire to learn and create. You're relentless. You keep going even when it's easier not to. You're customer-obsessed. You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.

To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.