Lead Content Designer - Hybrid, £500 per day, user-centred, GDS
Posted 2 days ago by Bangura Solutions
£500 Per day
Undetermined
Hybrid
London, UK
Summary: The Lead Content Designer will provide hands-on leadership in developing and maintaining content standards for digital services within a complex organization, ideally in the public sector. This role focuses on ensuring the creation of clear, accessible, and user-centered content to enhance resident access to services. The position requires collaboration with various teams to improve digital content and resident journeys while championing accessibility and plain English. The contract is for three months with a hybrid working arrangement, requiring one day per week on-site.
Key Responsibilities:
- Lead and support Content Design Officers, ensuring consistent quality and delivery against agreed priorities.
- Develop and maintain content standards, style guides, governance processes and reusable content patterns.
- Work with service teams, stakeholders and multidisciplinary colleagues to improve digital content and resident journeys.
- Use analytics, user research, search data and performance insight to identify improvements and measure impact.
- Plan and manage content reviews, champion accessibility and plain English, and promote user-centred design across the organisation.
Key Skills:
- Proven content design leadership experience in a complex organisation, ideally local government or public sector.
- Strong knowledge of content design, information architecture, GDS principles, accessibility standards and content governance.
- Experience developing content strategies, improving digital services and working with stakeholders using user-centred design methods.
- Ability to use research, analytics and performance data to make evidence-based content decisions.
- Excellent plain English writing, editing, communication, stakeholder management, coaching and organisational skills.
- Familiarity with CMS and digital publishing platforms; LocalGov Drupal experience is preferred.
Salary (Rate): £500 per day
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Lead Content Designer
3-month contract | Hybrid: 1 day per week on-site | £500 per day
Job summary
Our client is seeking an experienced Lead Content Designer to provide hands-on leadership across its digital services. The role will oversee content standards, governance and quality, while supporting teams to create clear, accessible and user-centred content that helps residents access services quickly and easily.
Key responsibilities
- Lead and support Content Design Officers, ensuring consistent quality and delivery against agreed priorities.
- Develop and maintain content standards, style guides, governance processes and reusable content patterns.
- Work with service teams, stakeholders and multidisciplinary colleagues to improve digital content and resident journeys.
- Use analytics, user research, search data and performance insight to identify improvements and measure impact.
- Plan and manage content reviews, champion accessibility and plain English, and promote user-centred design across the organisation.
Essential requirements
- Proven content design leadership experience in a complex organisation, ideally local government or public sector.
- Strong knowledge of content design, information architecture, GDS principles, accessibility standards and content governance.
- Experience developing content strategies, improving digital services and working with stakeholders using user-centred design methods.
- Ability to use research, analytics and performance data to make evidence-based content decisions.
- Excellent plain English writing, editing, communication, stakeholder management, coaching and organisational skills.
- Familiarity with CMS and digital publishing platforms; LocalGov Drupal experience is preferred.
Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.
Interviews will take place next week, so please apply immediately or call Bangura Solutions to discuss this contract opportunity further