Summary: The Lead Business Analyst role at a global insurance organization involves managing and shaping the business analysis function within Operations. This position requires leading a team of analysts, driving digital transformation projects, and ensuring effective collaboration among stakeholders. The role emphasizes coaching, resource allocation, and maintaining high standards for business outcomes. It offers a unique opportunity to influence business processes and contribute to significant projects in the insurance sector.

Key Responsibilities:

• Lead and manage a team of business and test analysts, providing coaching, training, and oversight.
• Oversee hiring to maintain a robust team capable of supporting transformational and digital initiatives.
• Implement tools to facilitate collaboration and process mapping between project stakeholders.
• Establish standardized templates and mechanisms for documenting business, systems, and technical requirements.
• Collaborate closely with the Head of Change and Lead Project Manager for unified delivery approaches.
• Allocate resources effectively and participate in team-wide change forums for BAU and operational updates.
• Build strong relationships with internal and external stakeholders to drive seamless delivery.
• Act as the business analysis workstream lead on high-profile projects, capturing and defining business requirements, managing tech vendors, and ensuring integration success.
• Contribute to product roadmaps, backlog refinement, and cross-team collaboration.
• Identify challenges and provide solutions promptly.
• Uphold good conduct to deliver the best outcomes for customers and policyholders.

Key Skills:

• Insurance experience and knowledge of insurance policy administration, policy life cycles and workflows.
• Exceptional stakeholder management and communication skills.
• Proven ability to coach, nurture, and develop high-performing teams.
• Deep understanding of business goals and the role of business analytics in achieving them.
• Expertise in writing user stories, acceptance criteria, and facilitating requirements documentation.
• Knowledge of insurance policy administration, life cycles, and workflows.
• Strong facilitation, presentation, and negotiation skills.
• Ability to work independently and drive delivery outcomes.

Salary (Rate): undetermined

City: City of London

Country: UK

Working Arrangements: hybrid

IR35 Status: fixed-term

Seniority Level: undetermined

Industry: Other