Lead Business Analyst - Digital, Web, Software, Customer Experience, Agile
Posted Today by Caraffi Limited
£560 Per day
Inside
Hybrid
Bradford, West Yorkshire, UK
Summary: The Lead Business Analyst will oversee multiple projects focused on digital web software upgrades, ensuring effective direction of Business Analysts within Agile and Waterfall frameworks. This role requires a strong background in customer experience and the ability to manage end-to-end business processes. The position is hybrid, requiring travel to Bradford for 1-2 days a week. The contract is inside IR35 with a duration of 6 months plus potential extensions.
Key Responsibilities:
- Take ownership of various projects and direct a team of Business Analysts.
- Work within Agile and Waterfall delivery models to implement digital web software upgrades.
- Engage with internal and external stakeholders to foster influential relationships.
- Utilize a range of requirement gathering techniques and methodologies.
- Run Scrum sessions and manage work stacks using Dev Ops or similar applications.
- Establish problem-solving strategies to identify root causes and patterns.
- Challenge existing processes to innovate and improve ways of working.
Key Skills:
- Experience as a Lead Business Analyst in both Agile and Waterfall environments.
- Background in large organizations providing utility services or similar industries.
- Expertise in digital web software and customer experience.
- Knowledge of application development lifecycle and agile methodologies.
- Strong interpersonal, written, and oral communication skills.
- Ability to prioritize workloads and demonstrate a professional attitude.
- Educated to degree level or with relevant professional qualifications.
Salary (Rate): £560 per day
City: Bradford
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Lead Business Analyst - Digital, Web, Software, Customer Experience, Agile - Hybrid but with travel to Bradford (1 - 2 days a week onsite) - Inside IR35, 6 months + extension
My client a well known organisation need a Lead Business Analyst to take ownership of a number of projects, and direct Business Analysts incorporating Digital web software upgrades.
Key Skills:
- Experienced Lead Business Analyst who has experience of working in Waterfall and Agile delivery models, where you have directed a team of Business Analysts.
- Experience of working within a large organisation that provides utility services or a service industry where technology has been implemented to support more innovative ways of working.
- Experience of working with Digital web software specifically around Customer Experience is essential.
- Experiences of working on E2E business processes and also work management processes.
- Can demonstrate a range of requirement gathering techniques and capture methodology. Particular experience in Agile and User Story and Acceptance Criteria working methods is needed.
- Can demonstrate a history of applying appropriate business analysis methods, tools, techniques, selecting appropriately from plan driven/predictive approaches or more adaptive (iterative and agile) approaches.
- Knowledge of application development lifecycle and agile methodologies.
- Excellent problem-solving skills, establishing root cause and underlying patterns.
- Excellent interpersonal, written and oral communication skills.
- Ability to run Scrum sessions, prioritise requirements and manage work stacks using Dev Ops or other similar SDLC Applications.
- Self-starter, able to prioritise workloads of themselves and others whilst demonstrating a professional can-do' attitude.
- Ability to challenge - constantly questioning to create innovative and disciplined ways of working.
- Lead Business Analyst will be able to Initiate influential relationships?with internal and external customers, suppliers, and partners at senior management level, including industry leaders.
Desirable:
- Educated to degree level and or with appropriate professional qualification eg, Diploma in Business Analysis, British Computer Society Certification, CBAP etc
Lead Business Analyst - Digital, Web, Software, Customer Experience, Agile - Hybrid but with travel to Bradford (1 - 2 days a week onsite) - Inside IR35, 6 months + extension