Laboratory Support Coordinator (Biochemical)
Posted Today by Proclinical Staffing
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The Laboratory Support Coordinator (Field Service Engineer) role involves providing essential support to NHS pathology services, focusing on the performance of critical lab systems, particularly in the biochemistry department. The position requires field-based work across London, with responsibilities including user support, installation, troubleshooting, and customer training. Candidates should have a strong understanding of the IVD industry and experience with laboratory practices. Familiarity with Cobas 8000 and Cobas chemistry analyzers is essential.
Key Responsibilities:
- Support NHS pathology services by ensuring optimal performance of lab systems.
- Provide user support functions including installation and troubleshooting.
- Conduct customer training and assist with product demonstrations.
- Modify software and provide maintenance assistance.
- Respond to tenders and support sales efforts.
Key Skills:
- Thorough understanding of the IVD industry.
- Experience in implementing best laboratory practices.
- Ability to provide effective support for pathology laboratory solutions.
- Strong troubleshooting skills.
- Experience with Cobas 8000 and Cobas chemistry analyzers.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Contract length: 12 months
Role Type: Field-Based (Car required)
Client: Pharmaceuticals
My client is seeking a skilled Laboratory Support Coordinator (Field Service Engineer) to support NHS pathology services, ensuring optimal performance of critical lab systems. We have over 40 contractors at this client, so I know them very well. The role will be field based, travelling around London. This person would be primarily looking after the blood sciences instruments within the biochemistry department.
As a Laboratory Support Coordinator Applications you will undertake a variety of user support functions including:
- installation and support on our systems
- customer training
- troubleshooting
- sales and customer support
- software modifications and product maintenance
- assistance with tender responses and product demonstrations
You need to possess a thorough understanding of the IVD industry and have experience in implementing best in class laboratory practices either from a hospital laboratory or at similar diagnostics solution providers. You will have the ability to provide effective support for pathology laboratory solutions and excel in the art of troubleshooting. Experience with Cobas 8000 and Cobas chemistry analyzers Biochemistry/Chemistry focus (not immunology)
Please apply on Linkedin.