Key Responsibilities
- Maintain, configure and troubleshoot end-user computers and laboratory IT equipment.
- Image and onboard devices, ensuring successful domain and network integration.
- Troubleshoot hardware, software, connectivity and IT/OT networking issues.
- Support scientific instrument dataflows and validated backup solutions.
- Manage incidents, access requests and technical support through ServiceNow.
- Ensure endpoint security and compliance with organisational standards.
Essential Skills
- Strong Desktop Support / End-User Computing experience.
- Knowledge of IP addressing, subnetting, firewalls and the OSI model.
- Active Directory and endpoint security.
- Experience supporting GxP validated systems or regulated environments.
- ServiceNow or similar ITSM ticketing platforms.
A 12-month contract with competitive rates.
This role is 100% office-based in Stevenage.
We cannot offer sponsorship for this role. Applicants must be UK citizens, hold Indefinite Leave to Remain (ILR), or have Dependant visa status.