L3 Wintel & VDI Support Engineer - SC or DV Cleared
Posted Today by Experis UK
Negotiable
Undetermined
Undetermined
Plymouth, England, United Kingdom
Summary: The L3 Wintel & VDI Support Engineer role requires an experienced professional with active SC or DV clearance to support complex customer systems across multiple security domains. The engineer will manage escalated incidents, implement changes, and maintain a secure environment while contributing to service improvement. Key responsibilities include supporting live systems, creating documentation, and delivering knowledge transfer to customer teams. The position demands strong technical skills in Microsoft technologies and virtualisation platforms.
Key Responsibilities:
- Manage incidents escalated from 1st and 2nd line teams across distributed environments.
- Support live systems through structured change implementation and technical problem resolution.
- Review and create Low Level Designs, build documentation, and Knowledge Base Articles.
- Deliver knowledge transfer to customer teams and contribute to ongoing service improvement.
- Support virtualised and secure infrastructure components within a complex estate.
Key Skills:
- Strong expertise in Microsoft Windows Server 2016 and 2022.
- Deep experience with Active Directory and Group Policy design and support.
- Experience with Microsoft HyperV and VMware NSX virtualisation.
- Knowledge of Skype for Business and Exchange 2012 or 2016.
- Good understanding of network design principles, firewalls, and WAN protocols.
- Experience with McAfee AV and ePolicy Orchestrator.
- Strong PowerShell and scripting capability.
Salary (Rate): undetermined
City: Plymouth
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
L3 Wintel & VDI Support Engineer Must have an Active SC or DV Clearance - If SC be willing to go through DV Clearance An opportunity is available for an experienced L3 Wintel & VDI Support Engineer to support complex, deployable customer systems across multiple security domains. The L3 Wintel & VDI Support Engineer will play a key role in maintaining, developing, and supporting a live secure environment, handling escalated incidents and implementing controlled changes within a high assurance setting.
About the Role - L3 Wintel & VDI Support Engineer As a L3 Wintel & VDI Support Engineer, you will manage incidents escalated from 1st and 2nd line teams across distributed environments. You will support live systems through structured change implementation and technical problem resolution. You will review and create Low Level Designs, build documentation, and Knowledge Base Articles. You will deliver knowledge transfer to customer teams and contribute to ongoing service improvement. You will support virtualised and secure infrastructure components within a complex estate.
Key Skills - L3 Wintel & VDI Support Engineer Strong expertise in Microsoft Windows Server 2016 and 2022. Deep experience with Active Directory and Group Policy design and support. Experience with Microsoft HyperV and VMware NSX virtualisation. Knowledge of Skype for Business and Exchange 2012 or 2016. Good understanding of network design principles, firewalls, and WAN protocols. Experience with McAfee AV and ePolicy Orchestrator. Strong PowerShell and scripting capability. This role suits a technically confident L3 Wintel & VDI Support Engineer who can operate independently and deliver structured support within secure environments. To apply, please send your CV by pressing the apply button