L3 Support Engineer - Oracle Symphony

L3 Support Engineer - Oracle Symphony

Posted 3 days ago by LTIMindtree

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Negotiable
Undetermined
Undetermined
London Area, United Kingdom
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Application Programming Interface (API) Cloud Computing Cloud Technology Data Validation EFTPOS File Servers Information Technology Infrastructure Library Linux Linux Servers Loan Payment Processing Microsoft Windows MySQL Oracle Linux Server Administration SQL (Programming Language) Support Engineering Systems Analysis TCP/IP Verification And Validation Virtualisation

Summary: The L3 Support Engineer for Oracle Symphony is responsible for managing and supporting various components of Oracle Hospitality systems, including EBO, KDS, and POS clients. The role requires expertise in server administration, cloud deployment, and system analysis, along with a strong understanding of networking and payment processing. The ideal candidate will also have experience with SQL querying and virtualization technologies. Preferred certifications include Oracle Hospitality and ITIL Foundation.

Key Responsibilities:

  • Manage and support Oracle Hospitality Symphony components such as EBO, KDS, and POS clients.
  • Administer Linux servers and Windows POS clients.
  • Analyze system and POS logs, XML/JSON payloads, and diagnostic traces.
  • Work with REST APIs and understand networking concepts including TCP/IP and TLS communication.
  • Perform SQL querying for data validation, preferably with Oracle or MySQL.
  • Utilize virtualization or container-based infrastructure for environment support.
  • Understand payment processing flows and third-party integrations.

Key Skills:

  • Strong knowledge of Oracle Hospitality Symphony components.
  • Expertise in Linux server administration and Windows POS clients.
  • Ability to analyze system logs and diagnostic traces.
  • Experience with REST APIs and networking concepts.
  • Familiarity with SQL querying for data validation.
  • Experience with virtualization or container-based infrastructure.
  • Good understanding of payment processing and third-party integrations.
  • Preferred certifications: Oracle Hospitality POS or Cloud, ITIL Foundation V3 or V4.

Salary (Rate): undetermined

City: London Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Description: Strong knowledge of Oracle Hospitality Symphony: Components such as Enterprise Back Office (EBO), Kitchen Display System (KDS), Workstations, and Service Host. Expertise in Linux server administration, Windows POS clients, and cloud-based deployment. Ability to analyze system and POS logs, XML/JSON payloads, and diagnostic traces. Experience in REST APIs, networking concepts (TCP/IP, TLS communication), and certificates. Familiarity with SQL querying for data validation (Oracle or MySQL preferred). Experience using virtualization or container-based infrastructure for environment support. Good understanding of payment processing flows and third-party integrations. Preferred Certifications: Oracle Hospitality POS or Cloud certifications ITIL Foundation V3 or V4

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