L2 NOC Network Engineer/Active SC Cleared
Posted Today by 1774454406
Negotiable
Outside
Hybrid
Cheltenham, United Kingdom
Summary: The L2 NOC Network Engineer role involves supporting WAN/LAN and WLAN Network Infrastructure, with a focus on knowledge transition from the current team. The engineer will handle Network Service Requests, incident resolution, and change execution within Data Centre environments. This position requires valid SC Clearance and offers a hybrid working arrangement in Cheltenham, UK. The role is permanent or available as a 12-month fixed-term contract with a competitive salary.
Key Responsibilities:
- Support WAN/LAN and WLAN Network Infrastructure.
- Deliver Network Service Requests, incident resolution, and change execution.
- Transition knowledge from the current team.
- Document and control design and process Standard Operating Procedures (SOPs) for network services.
- Collaborate with other teams across Linux, Windows, and DB teams.
Key Skills:
- 5-7 years of overall experience.
- Valid SC Clearance.
- Knowledge of WAN/LAN, Network Data, and Security.
- Experience configuring routers, switches, wireless controllers, and firewalls.
- Prior experience in NOC/Incident Handling and supporting network technologies.
- Experience with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios, Solarwind, NetScout Pulse.
- Experience with Infoblox (DNS/DHCP and IPAM).
- Experience with Global-Protect VPN.
- Experience with ITSM tools such as Service Now.
- Strong verbal and written communication skills.
Salary (Rate): £65,000 yearly
City: Cheltenham
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Detailed Description From Employer:
Role: L2 NOC Network Engineer
Location: Cheltenham, UK - 2-3 Days a week Work from Office. (Hybrid)
Work Mode: Permanent/12 Month FTC
Salary - 60 to 65K Per Annum
Shift 1 - (7 AM - 3 PM UK Time.)
Shift 2 - (9 AM - 5 PM UK Time.)
Shift 3 - (11 AM - 7 PM UK Time.)
JOB DESCRITION:
Role Summary/Purpose
Technical engineer role, responsible for supporting the WAN/LAN and WLAN Network Infrastructure. The role is to take full knowledge transition from the current team and then support steady state through delivering Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments.
Essential Responsibilities
- 5-7 Years of overall experience.
- Candidate must have the valid SC Clearance,
- WAN/LAN, Network Data and Security knowledge.
- Knowledge of configuring Router, Switches, wireless controllers and Firewalls.
- Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies.
- Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios Solarwind, NetScout Pulse. Live action NX etc.
- Experience with tools such as Infoblox (DNS/DHCP and IPAM)
- Experience with Global-Protect VPN.
- Experience working with any ITSM tool such as Service Now.
- Strong verbal and written communication skills.
- Document and control Design as well as process Standard Operating Procedure (SOP's) for network services.
- Collaboration with other teams across Linux, Windows, and DB teams.
Desired Qualification
- CCNA level qualification
- Technical understanding of DC Architecture, Infrastructure, and service management.
- ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment.
- Some understanding of WAF and Firewall logs etc.
- Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests.
- Customer first delivery. Resolve issues with a desire to maintain service uptime & performance.
