L2 Network Engineer with Exp in Routing Switching, networking experience

Key Responsibilities

• Provide on-site technical support for network equipment, Servers, and related infrastructure in data centers and office environments.
• Design, implement, and support enterprise LAN, WAN, and DC networks
• Ensure high availability, performance, and security of network infrastructure
• Perform physical tasks such as cabling, racking, stacking, and replacing hardware components.
• Assist in network troubleshooting, including connectivity issues, hardware failures, and configuration support under remote guidance.
• Execute smart hands activities, including power cycling, patching, and device resets as per instructions from NOC or engineering teams.
• Maintain accurate documentation of activities, incidents, and changes performed on-site.
• Coordinate with remote network operations teams to resolve escalated issues promptly.
• Ensure compliance with customer security and operational standards during all activities.

Required Skills & Qualifications

• L1/L2 experience in network operations and support or data center environments.
• Strong understanding of networks infrastructure (TCP/IP, routing, switching and dynamic routing protocols).
• Hands-on experience with network hardware (Routers, Switches, Firewalls) and cabling standards.
• Ability to work independently and follow detailed technical instructions from remote teams.
• Ability to work independently on the deployments and transformations.
• Familiarity with ticketing systems like ServiceNow and ITIL processes is a plus.
• Excellent communication and coordination skills.

Preferred Certifications

• CCNA, CCNP and administrator level certification on other OEMs or equivalent networking certification.
• Data Center or hardware vendor certifications (eg, Dell, Cisco, HP) are an advantage.

Work Environment

• On-site role at customer data centers and offices.
• May require flexible hours or on-call support for critical incidents.