L&D Administrator / Coordinator

L&D Administrator / Coordinator

Posted 4 days ago by MPI Limited

£20 Per hour
Undetermined
Hybrid
Birmingham, England, United Kingdom

Summary: The L&D Administrator/Coordinator role involves managing training logistics and supporting the delivery of training programs for a client based in Birmingham. The position requires strong organizational and communication skills, as well as proficiency in IT applications. The role is hybrid, requiring 2-3 days in the office, and is set for a duration of 6 months. The successful candidate will start ASAP and participate in a one-hour TEAMS interview process.

Key Responsibilities:

  • Manage a changeable workload and conflicting priorities effectively.
  • Advise, influence, negotiate, and build relationships with stakeholders.
  • Deliver high-quality customer service and resolve queries or complaints professionally.
  • Identify problems and develop efficient, innovative solutions.
  • Assess logistical needs and create effective support strategies.
  • Coordinate training logistics and venues, liaising with freelancers and suppliers.
  • Work with budgets and financial planning.
  • Understand training scheduling, delivery, and design.

Key Skills:

  • Strong planning and organization skills.
  • Excellent communication and interpersonal skills.
  • High customer service standards.
  • Problem-solving and innovative thinking abilities.
  • Analytical thinking and logistical assessment skills.
  • Proficiency in Outlook, Word, Excel, and ability to learn new systems.
  • Understanding of training principles and financial acumen.

Salary (Rate): £20.00 hourly

City: Birmingham

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

MPI are looking for L&D Administrator/Coordinator, for our client based in Birmingham

Rate: £18.00 - £20.00 per hour PAYE

Duration: 6 months

Hybrid: 2-3 days per week in the office

Working Hours: Monday – Friday, 35 hours per week with 1-hour unpaid lunch per day

ASAP START

Interview process: 1 hour TEAMS interview. Interviews will take place on Wednesday 10th of September.

Overview:

Core Skills

  • Planning & Organisation: Ability to manage a changeable workload and conflicting priorities effectively.
  • Communication & Interpersonal: Strong skills in advising, influencing, negotiating, and building relationships.
  • Customer Service: Delivering high-quality service and resolving queries or complaints professionally.
  • Problem Solving & Innovation: Identifying problems and developing efficient, innovative solutions.
  • Analytical Thinking: Assessing logistical needs and creating effective support strategies.
  • IT Literacy: Proficiency in Outlook, Word, Excel, and ability to learn new systems with attention to detail.

Knowledge Areas

  • Training Principles: Understanding of training scheduling, delivery and design.
  • Familiarity with the organisation’s content and objectives.
  • Financial Acumen: Experience with budgets and financial planning.
  • Working in teams with interdependencies.
  • Managing tight deadlines and pressure.
  • Coordinating training logistics and venues.
  • Liaising with freelancers and suppliers.