KYC / Client Services Assistant (French Speaking) - Maternity Cover

Job Title: KYC / AML Client Liaison Assistant

Location: London

Sector: Property

Edward Mann is partnering with a leading organisation in the Property sector to recruit a meticulous and proactive KYC / AML Client &Liaison Assistant . This is an excellent opportunity to join a high-performing team responsible for ensuring robust compliance standards across client onboarding, documentation, and operational processes.

Job Description

We are seeking a detail-oriented and client-focused KYC / AML Assistant to support the compliance and operations function. In this role, you will act as a key point of contact for clients during the onboarding and documentation process, ensuring all activities meet internal policies and regulatory requirements (including AML, KYC, and Due Diligence standards). You will manage client documentation, conduct KYC checks, maintain accurate records, and support internal teams by providing clarity on compliance processes. You will also cultivate strong client relationships by guiding them through onboarding steps, responding to queries, and ensuring a smooth, compliant experience. A core part of the role will involve supporting the sales and operations teams by validating client information, identifying potential risks, and ensuring all documentation is complete and compliant before progressing further. You will also contribute to continuous process improvements and help reinforce the company’s strong reputation for compliance and operational excellence.

Key Objectives

• Lead and coordinate client onboarding processes, ensuring all KYC / AML documentation is collected, verified, and compliant.
• Act as a liaison between clients, internal teams, partner institutions, and legal professionals to ensure all parties understand regulatory requirements and documentation needs.
• Ensure efficient progression of onboarding and transactional processes through timely follow-ups and clear communication.
• Address client queries related to compliance and documentation, reducing the need for escalation.
• Maintain momentum on KYC and onboarding workflows to meet internal deadlines and service-level expectations.

Core Responsibilities

• Conduct KYC / AML checks across all new and existing clients, including ID verification, source-of-funds checks, and enhanced due diligence where required.
• Maintain accurate records and updates across internal systems (CRM, shared drives, and compliance databases).
• Communicate regularly with internal teams—including Sales, Operations, and Compliance—on client status and outstanding requirements.
• Monitor onboarding progress through to completion and proactively resolve client or agent queries.
• Support departmental invoicing and ensure all compliance documentation is properly stored and audit-ready.
• Take initiative to uphold and improve compliance and operational performance standards.

Education

Bachelor’s degree in business administration, finance, law, or a related discipline, or demonstrated experience within KYC, AML, compliance, or client operations.

Skills & Requirements

• Fluency in English and French, with strong written and verbal communication skills.
• Strong attention to detail and the ability to analyse documentation with accuracy.
• Solid numerical and analytical abilities.
• A proactive, hands-on approach with strong initiative and problem-solving capabilities.
• Eagerness to learn regulatory concepts and frameworks (AML, CDD, EDD).
• Positive, collaborative mindset with a strong commitment to client service and compliance excellence.

For more information please apply ASAP!

Edward Mann Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Edward Mann Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.