Junior IT Support Engineer

Overview

We are looking for a junior IT Support Engineer to provide day-to-day technical support across the business.

This is a hands-on role focused on user support, Microsoft 365 administration, hardware setup, and resolving common IT issues.

Ideal for someone with IT support experience looking to continue developing their career in a supportive environment.

Details

• Location - Chiswick (London)
• Duration - Initial 3 months
• On-site requirements - 5 days
• Rate - 150- 190/day Inside IR35 via Umbrella

Responsibilities

• Provide 1st line IT support to end users.
• Set up and configure laptops, monitors, and other IT equipment.
• Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
• Troubleshoot hardware, software, and connectivity issues.
• Assist with user onboarding and account setup.
• Log, manage, and resolve support tickets.
• Maintain IT assets and equipment.

Experience Required

• Previous experience in an IT Support, Service Desk, or Helpdesk role.
• Good understanding of Microsoft 365.
• Experience supporting Windows devices.
• Strong communication and customer service skills.
• Keen to learn and develop within IT.